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nihhalmca
Valued Contributor II

AccessPoint Issue

Hi All,

I have given access to users(6) on One dashboard. However Two of Them could not get access.

There is no section access, just i given manually at distribution tab.

Please help me on this.

Thanks

Regards,

Nihhal.

1 Solution

Accepted Solutions
nihhalmca
Valued Contributor II

Re: AccessPoint Issue

Hi All,

Thanks for your response.

Actually i resolved issue, that happened due to section access in application.

Actually what happened, application has section access. However not used while distribution. I distributed manually.

Really no idea why did not it work. once it commented then it works fine

Regards,

Nihhal.

10 Replies
Not applicable

Re: AccessPoint Issue

Hi,

if two ids are coming when you search id in distribution list, include both of them.

Thanks

Piyush

Re: AccessPoint Issue

Hi,

Make sure you have same login name.

Regards

ASHFAQ

nihhalmca
Valued Contributor II

Re: AccessPoint Issue

Yes i did it. No Luck

nihhalmca
Valued Contributor II

Re: AccessPoint Issue

Yes i already checked.

Re: AccessPoint Issue

Hi,

As per you description you use publisher to distribute documents. isn't it?

Publisher security is most secure.

All you have to do is make sure you use proper user while distributing.

Hope it helps.

Regards

ASHFAQ

nihhalmca
Valued Contributor II

Re: AccessPoint Issue

I have given access to users in proper way Ashfaq.

2 of 6 users not getting access, its really wondering what was happening.

MVP
MVP

Re: AccessPoint Issue

Do the users have Active Directory permissions on the folders and documents in question?

If you place another placeholder QVW in the same location does that appear?

Regards,

Steve

Employee
Employee

Re: AccessPoint Issue

Nihha,

Can you explain more " 2 of 6 users not getting access", so that means they can see the document, but it prompts a error, so what error do they see? or they cannot see at all the document on accesspoint?

Gio

Re: AccessPoint Issue

HI,

Contact me via skype.

I will check whats's wrong.

You can reach me on skypeID: ashfaqhaseeb

Regards

ASHFAQ

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