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Ajax issue

Hi everyone.

I´m having an issue with Ajax on random machines, we're using QVS 11.

Sometimes when a random user tries to connect ussing ajax the service crashes and needs to be restarted, that issue started after a security certificate was due, got updated and that problem started. At theh begginning we believed it was the Ipad, but we tested on several and later we did it on a PC using ajax and crashed. It 's a random fail too, not all the time happens.

Any thoughts???