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Can't download from QV11 access point

We just upgraded to QV 11. Under previous version, we had an icon on the access point that allowed us to download the qvw file to the desktop for use with the client. When I click the link on the QV 11 access point, nothing happens even though I have set my profile preference to download. Nor is there a download option when I click the plus sign next to the document. Our admin says he had given permission to download the document. Anyone know what we are missing?

1 Reply

Re: Can't download from QV11 access point

Hi Markcoyne

On QV11 you have to authorize what users can donwload individually in the Availability Tab:

User Privileges: Download Document

1 user or group

In the 1 user or group make clic in the icon then select the user you need to have priviligies to download.