Command line task problem in QMC with domain user

[dapostolopoylos]

Hello, everyone.

I have this strange problem that i could use little help with...

Over six months, i had a working task in qmc (Server/Publisher) that executed succesfully using a domain account user with administrator/QlikView administrator rights.

The task was a command line task that executed the following command:

"c:\Program Files\QlikView\QV.exe" /vReduceGreenData=1 D:\Files\File1.qvw

Before three days i changed the user running the QlikView Services with another domain account user that is never expiring and has administrator/QlikView administrator rights but the task hangs and never ends or fails...

Do you have any idea why is this happening?

Thanks in advance!

[Peter_Cammaert]

Isn't there something missing in this command line?

AFAIK your task starts QV Desktop, opens and loads a document, sets a variable, and then... just sits there...

To reload-save-quit there are other command line switches (IIRC /r and /p)

Peter

[Peter_Cammaert]

Sorry, my mistake. The reload switches are /r, /rp, /l and /lp.

See QlikView Reference Manual - Chapter 7.1 Command Line Syntax

[dapostolopoylos]

The command passes a value to vReduceGreenData variable in order to trigger a macro that performs reduce data

[Peter_Cammaert]

And the macro is responsible for saving the document and closing QlikView desktop?

[dapostolopoylos]

Yes

[Peter_Cammaert]

If you use Section Access in your document, that could be the reason why changing accounts suddenly makes this operation fail.

[Peter_Cammaert]

Another idea: have you assigned a Named CAL to the new account? Otherwise QlikView desktop will try to open the document in PE-mode, and all sorts of annoying things may happen...

[dapostolopoylos]

I am using section access but i have included the new user in the users list...

I have also assigned a document CAL to the user...

Is there a difference between the assignement of the named CAL and the document CAL?

[Peter_Cammaert]

Of course there is a difference. A Document CAL can only be used in the AccessPoint, to open a single document overthere. As such, a Document CAL cannot promote QV desktop from PE-mode to fully licensed mode: it cannot be leased like a Named CAL.

Assign a Named CAL to the new account, and your task will start working again.