Configuring QlikView for SMTP authentication (SSL) using Distribution Service Account
My company recently upgraded its internal mail relays to require SSL connections.
I modified the Config files for QMS and QDS to use SSL for SMTP. All good.
We have always used our Distribution Service account for authentication. Until now, that has worked fine.
Trying it now gives back an error, "Authentication required".
When I enter the User name and password for the same account, the mail sends properly.
This is a problem. Our service accounts are protected, and we do not typically have access to their passwords. This test was run in conjunction with the Security team that manages the passwords (so it was changed immediately afterwards).
Has anyone run into this issue? Before I take it back to Support, I wanted to see if anyone else had encountered this issue and, hopefully, found a way to address it.