Distribution service(task in managment console) can't load document.

[asgardd2]

Hello!

     I have a problem with reload document through Managment Console.

I analyzed the log files, and realized that the document can not be loaded:

...

26.04.2016 05:00:01.1677710    Information    Opened the QlikView Engine successfully. ProcessID=2156

26.04.2016 05:00:01.1677710    Information    Allocated QlikView Engine successfully. Current usage count=2 of 4 (of type non-reader). Ticket number=3.

26.04.2016 05:00:01.1677710    Information    Loading document "C:\QVProject\QVReload\reload.qvw" (0.22 Mb)

26.04.2016 05:00:02.1676968    Information    Loading. LoadTime=00:00:00.9999258

26.04.2016 05:00:04.1675494    Information    Loading. LoadTime=00:00:02.9997784

26.04.2016 05:00:08.1672545    Information    Loading. LoadTime=00:00:06.9994835

...

26.04.2016 05:57:07.3248071    Information    Loading. LoadTime=00:57:06.1570361

26.04.2016 05:58:07.3614774    Information    Loading. LoadTime=00:58:06.1937064

26.04.2016 05:59:07.3662672    Information    Loading. LoadTime=00:59:06.1984962

26.04.2016 06:00:11.1249927    Error    Document open threw an exception. Exception=The currently executing operation was aborted.

26.04.2016 06:00:11.1249927    Information    Load was aborted

26.04.2016 06:00:11.1249927    Information    Closed the QlikView Engine successfully. ProcessID=2156

26.04.2016 06:00:11.1249927    Information    Attempted to load the document without data.

26.04.2016 06:00:11.1249927    Error    The document failed to open.

26.04.2016 06:00:11.1249927    Information    Closed the QlikView Engine successfully. ProcessID=2156

26.04.2016 06:00:11.7500426    Information    Closed the QlikView Engine successfully. ProcessID=2156

26.04.2016 06:00:11.7500426    Error    The task "Reload of reload.qvw" failed.

...

Restart all QliKView services does not help. How can I fix this?

Full log file in attachment.

Thank you.

Best Regards,

Aleksandrov Anton.

[asgardd2]

When i run it manually( document reload from desktop version) -  reload is successful.

The problem observed with all the tasks set out in the management console. (with all qvw documents)

[asgardd2]

Running reload in QliKView desktop version? In this case, reload is successful and correctly.

[asgardd2]

Yes, the file is not from an application. This log file from the server.

In other applications, which have the same problem I have less than an hour going through a boot (25 minutes, for example).

[marcus_sommer]

It's really successful with the AD User with them the Distribution Service runs?

[Anonymous]

... and on the same server as the Distribution Service runs?

[asgardd2]

All QliKView services located on the same server.

I login in to the managment console and reload the qvw document(login in to server via rdp) from same AD User. 

[stabben23]

Do you have many other task around this time (05:00)? How many reload engine do you have in Your setting in QMC? How many cpu (core) on the server? is it a VM-ware server?

[asgardd2]

1. There are four tasks in early morning (05:00).

2. Where i can find settings for count of  the reload engine? 

Screenshot from console:

3. 20 cores.

4. No it isn't VM-ware server.

[Peter_Cammaert]

As far as I know, there is a problem with your QVW. The reload engine is trying to load your document in memory and that operation fails. No reload is started, no data drop is performed because something is wrong with the Source document. For all of one hour, the reload engine attempts to load a document of only 0.22MB into RAM... That's pretty hard to believe... (C: isn't located on a diskette drive, is it?)

Try to log in into the server, start QV Desktop and try to open the document. Will it load? I don't think so. Do you have a backup copy of this document. It may have been corrupted...

[Peter_Cammaert]

The tasklog isn't providing a lot of details about this failure. Can you switch the Distribution Service temporarily to Debug Logging in QMC?