Download bookmark error in offline mode

[gainkarthi]

All,

I could see my bookmarks but when i click on download it ends with an error.

QlikView.Offline.QVRequestException: Failed to open document, You don't have access to this document.

Please help.

Regards,

Karthi

[danielrozental]

And have you checked if the user still has access to the document and a valid license?

[gainkarthi]

Yes Daniel. The user has valid license, I am confident because document is getting open both in browser and ipad with out any issues. Getting this error only when i try to download the bookmarks for offline mode.

[gainkarthi · Accepted solution]

Hi,

This issue is resolved by changing authentication Type from DMS to NTFS.

Regards,

Karthi

[#5]

I have the same problem and its already configured in NTFS mode, is there another way?

[gainkarthi]

Hi

Now a days it's working in DMS also.

What exactly you are getting.

Have you installed offline service ?.

Regards,

Karthi

[#7]

i have an issue. The download buttons is passive in IPAD Application.

[gainkarthi]

Have you installed offline service ?

and have you added offline is true in attributes while deploying..

[#9]

I've created this atribute, Offline = True on the document , but the problem still.

[#10]

Hi Cristiano,

I have the same problem.

QV-Server: 11.20SR3

iPad-QV-App: 1.2.0

Offline service is installed and running, Offline=true, ntlm as authentication, and everything online is working fine, but when I press download, I get "Error downloading the list of available bookmarks".

Did you find a solution?