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Nawfal-Franke
Contributor III
Contributor III

Error on loading tasks on QMC

Hey , Can you help me please

I'm new at Qlikview and when I try to load a task in QMC , this task fail .

The version of Qlikview I use is 11.20 SR7

This is the log for the errors :

(2019-05-27 14:40:08) Information: Starting task 'VENTE ANIMATEUR/Etat Suivi des Magasins.qvw'. Id:b370d21f-fd8f-4bde-bcd4-e0cd19b0e224. Triggered by 'ScheduleTrigger'. Id:81000ef8-4350-4f31-b62d-a0e13741f128

(2019-05-27 14:40:08) Information: Entering Task Execution.

(2019-05-27 14:40:08) Information: ClusterID=1

(2019-05-27 14:40:08) Information: QDSID=eacac4cc-f35e-74a3-1a25-83977d14ab60

(2019-05-27 14:40:08) Information: TaskID=b370d21f-fd8f-4bde-bcd4-e0cd19b0e224

(2019-05-27 14:40:08) Information: MaxRunTime=06:00:00

(2019-05-27 14:40:08) Information: MachineName=FMO15G

(2019-05-27 14:40:08) Information: Max attempts:1

(2019-05-27 14:40:08) Information: Current Attempt=0

(2019-05-27 14:40:08) Information: Task Dependencies are OK

(2019-05-27 14:40:08) Information: Document is marked to be Reloaded with fresh data. Initializing Reload for Distribution.

(2019-05-27 14:40:08) Information: Opening "D:\QLIKVIEW\APPLICATIONS\VENTE ANIMATEUR\Etat Suivi des Magasins.qvw"

(2019-05-27 14:40:08) Information: Allocating new QlikView Engine. Current usage count=0 of 4 (of type non-reader).

(2019-05-27 14:40:08) Information: Max retries:5

(2019-05-27 14:40:08) Information: Attempt:01

(2019-05-27 14:40:09) Information: Opened the QlikView Engine successfully. ProcessID=9732

(2019-05-27 14:40:09) Information: Allocated QlikView Engine successfully. Current usage count=1 of 4 (of type non-reader). Ticket number=636.

(2019-05-27 14:40:09) Information: Loading document "D:\QLIKVIEW\APPLICATIONS\VENTE ANIMATEUR\Etat Suivi des Magasins.qvw" (3.54 Mb)

(2019-05-27 14:40:09) Information: Physical FileSize=3.54 Mb. Memory Allocation Delta for this file=20.22 Mb. Available Physical Memory Before Open=456.26 Mb. Available Physical Memory After Open=437.52 Mb. Total Physical Memory=8191.43 Mb.

(2019-05-27 14:40:09) Information: Attempted to load the document without data.

(2019-05-27 14:40:09) Information: The document was loaded successfully.

(2019-05-27 14:40:09) Information: Document was opened successfully

(2019-05-27 14:40:09) Information: Starting reload

(2019-05-27 14:40:09) Information: QlikView->Settings->Document Peferences->Generate Logfile in document is not set.

(2019-05-27 14:40:09) Information: The Source Document is being reloaded. DocumentPath=D:\QLIKVIEW\APPLICATIONS\VENTE ANIMATEUR\Etat Suivi des Magasins.qvw

(2019-05-27 14:40:10) Information: Reloading.

(2019-05-27 14:40:11) Information: Reloading..

(2019-05-27 14:40:12) Information: Reloading...

(2019-05-27 14:40:13) Information: Reloading....

(2019-05-27 14:40:14) Information: Reloading.....

(2019-05-27 14:40:15) Information: Reloading......

(2019-05-27 14:40:16) Information: Reloading.......

(2019-05-27 14:40:17) Information: Reloading........

(2019-05-27 14:40:18) Information: Reloading.........

(2019-05-27 14:40:19) Information: Reloading..........

(2019-05-27 14:40:20) Information: Slow down logging. Log every <2> seconds.

(2019-05-27 14:40:20) Information: Reloading

(2019-05-27 14:40:22) Information: Reloading.

(2019-05-27 14:40:24) Information: Reloading..

(2019-05-27 14:40:26) Information: Reloading...

(2019-05-27 14:40:28) Information: Reloading....

(2019-05-27 14:40:29) Information: The Source Document reload complete. DocumentPath=D:\QLIKVIEW\APPLICATIONS\VENTE ANIMATEUR\Etat Suivi des Magasins.qvw

(2019-05-27 14:40:29) Information: Memory Allocation Delta for this file=14.63 Mb. Available Physical Memory Before Reload=437.50 Mb. Available Physical Memory After Reload=422.14 Mb. Total Physical Memory=422.14 Mb.

(2019-05-27 14:40:30) Error: The Source Document was NOT reloaded successfully. DocumentPath=D:\QLIKVIEW\APPLICATIONS\VENTE ANIMATEUR\Etat Suivi des Magasins.qvw.

(2019-05-27 14:40:30) Information: Closing the document.

(2019-05-27 14:40:30) Information: Closed the QlikView Engine successfully. ProcessID=9732

(2019-05-27 14:40:30) Error: The task "VENTE ANIMATEUR/Etat Suivi des Magasins.qvw" failed. Exception:

(2019-05-27 14:40:30) Error: QDSMain.Exceptions.DistributionFailedException: Distribute failed with errors to follow. ---> QDSMain.Exceptions.ReloadFailedException: Reload failed ---> QDSMain.Exceptions.LogBucketErrorException: The Source Document was NOT reloaded successfully. DocumentPath=D:\QLIKVIEW\APPLICATIONS\VENTE ANIMATEUR\Etat Suivi des Magasins.qvw.

(2019-05-27 14:40:30) Error: at QDSMain.ReloadTask.VerifyConditions(TaskResult taskResult)

(2019-05-27 14:40:30) Error: at QDSMain.ReloadTask.Reload(String fileName, TaskResult taskResult, String sectionAccessUserName, String sectionAccessPassword, eReloadOptions reloadOption, String variableName, String variableValue, Boolean moniterCpuUsage)

(2019-05-27 14:40:30) Error: --- End of inner exception stack trace ---

(2019-05-27 14:40:30) Error: at QDSMain.ReloadTask.Reload(String fileName, TaskResult taskResult, String sectionAccessUserName, String sectionAccessPassword, eReloadOptions reloadOption, String variableName, String variableValue, Boolean moniterCpuUsage)

(2019-05-27 14:40:30) Error: at QDSMain.DistributeTask.Execute(TaskResult currentTaskResult)

(2019-05-27 14:40:30) Error: --- End of inner exception stack trace ---

(2019-05-27 14:40:30) Error: at QDSMain.DistributeTask.Execute(TaskResult currentTaskResult)

(2019-05-27 14:40:30) Error: at QDSMain.Task.AbstractTask.TaskExecution(ILogBucket logBucket, TaskResult taskResult)

(2019-05-27 14:40:30) Information: Task Execute Duration=00:00:22.2472245

(2019-05-27 14:40:30) Information: TaskResult.status=Finished

(2019-05-27 14:40:30) Information: Notifying all triggers of new state:FinishedWithErrors

(2019-05-27 14:40:30) Information: Notifying all triggers of new state:FinishedWithErrors - completed

(2019-05-27 14:40:30) Information: Saving Task Result

Thank you for your Help.

 

1 Solution

Accepted Solutions
Albert_Candelario

Hi,

I guess this has been restricted by the developer who created the app. I would be worth it to check with him.

Regards,
Please, remember to mark the thread as solved once getting the correct answer

View solution in original post

17 Replies
Sonja_Bauernfeind
Digital Support
Digital Support

It looks like this one is failing at the reload:

Error: The Source Document was NOT reloaded successfully. 

That means you need the document log to see what fails during the reload, but the document, as per the log, does not have a reload log enabled, so you'll want to enable that, since that will be your next stop to look. Check here (kb 000002668)on how to enable it. 

Once you've enabled that, run the reload again and then check the log file that gets created.

A couple of other questions that will help you troubleshoot this:

  • Does the document open fine and reload fine on the server using the QlikVIew Desktop client (while logged in with the service account of the Distribution Service)?
  • Has it worked before, and if so, what changes were made?

 

Don't forget to Like posts and use the "Accept as Solution" button on content that answered your question! Thanks 🙂
Nawfal-Franke
Contributor III
Contributor III
Author

Hello and Thank you for your help.

I did what you tell me to do and this is the generated log files :

2019-05-28 03:32:05 2019-05-28 03:32:07 4 700 Information NUMA: QVS configured to get adapt to NUMA environment
2019-05-28 03:32:05 2019-05-28 03:32:07 4 700 Information NUMA: NON-NUMA DETECTED
2019-05-28 03:32:05 2019-05-28 03:32:07 4 700 Information WorkingSet: Configured Working Set Size is 5.600-7.199 GB (setting 70%-90%)
2019-05-28 03:32:05 2019-05-28 03:32:08 4 700 Information Debug: Calling StartServiceCtrlDispatcher()
2019-05-28 03:32:05 2019-05-28 03:32:08 4 700 Information Debug: Entering CNTService::ServiceMain()
2019-05-28 03:32:05 2019-05-28 03:32:08 4 700 Information Debug: CNTService::SetStatus(3845120, 2)
2019-05-28 03:32:05 2019-05-28 03:32:08 4 700 Information Debug: CNTService::SetStatus(3845120, 4)
2019-05-28 03:32:05 2019-05-28 03:32:08 4 700 Information PGO: Creating file IniData.pgo
2019-05-28 03:32:05 2019-05-28 03:32:08 4 700 Information Mount: Found Mount at location D:\QlikView\ROOT browsable
2019-05-28 03:32:05 2019-05-28 03:32:08 4 700 Information Mount: Found Mount ACHAT at location D:\QlikView\APPLICATIONS\ACHAT browsable
2019-05-28 03:32:05 2019-05-28 03:32:08 4 700 Information Mount: Found Mount COMPTABILITE at location D:\QlikView\APPLICATIONS\COMPTABILITE browsable
2019-05-28 03:32:05 2019-05-28 03:32:08 4 700 Information Mount: Found Mount CONCURRENCE at location D:\QlikView\APPLICATIONS\CONCURRENCE browsable
2019-05-28 03:32:05 2019-05-28 03:32:08 4 700 Information Mount: Found Mount SAV at location D:\QlikView\APPLICATIONS\SAV browsable
2019-05-28 03:32:05 2019-05-28 03:32:08 4 700 Information Mount: Found Mount VENTE ANIMATEUR at location D:\QlikView\APPLICATIONS\VENTE ANIMATEUR browsable
2019-05-28 03:32:05 2019-05-28 03:32:08 4 700 Information Mount: Found Mount AUTRES at location D:\QlikView\APPLICATIONS\AUTRES browsable
2019-05-28 03:32:05 2019-05-28 03:32:08 4 700 Information Mount: Found Mount VENTES at location D:\QlikView\APPLICATIONS\VENTES browsable
2019-05-28 03:32:05 2019-05-28 03:32:08 4 700 Information Mount: Found Mount TEST at location D:\QlikView\APPLICATIONS\TEST browsable
2019-05-28 03:32:05 2019-05-28 03:32:09 4 700 Information Document PreLoad: Start
2019-05-28 03:32:05 2019-05-28 03:33:36 4 700 Information Mount: Browsing D:\QlikView\ROOT\. User=FA\FMO-DYNAMICSNAV, ImpLev=0
2019-05-28 03:32:05 2019-05-28 03:33:36 4 700 Information Mount: Browsing D:\QlikView\APPLICATIONS\CONCURRENCE\. User=FA\FMO-DYNAMICSNAV, ImpLev=0
2019-05-28 03:32:05 2019-05-28 03:33:36 4 700 Information Mount: Browsing D:\QLIKVIEW\APPLICATIONS\CONCURRENCE\data. User=FA\FMO-DYNAMICSNAV, ImpLev=0
2019-05-28 03:32:05 2019-05-28 03:33:36 4 700 Information Mount: Browsing D:\QlikView\APPLICATIONS\VENTE ANIMATEUR\. User=FA\FMO-DYNAMICSNAV, ImpLev=0
2019-05-28 03:32:05 2019-05-28 03:33:36 4 700 Information Mount: Browsing D:\QlikView\APPLICATIONS\VENTES\. User=FA\FMO-DYNAMICSNAV, ImpLev=0
2019-05-28 03:32:05 2019-05-28 09:06:13 4 700 Information CAL allocation: No CAL assigned to user "FA\BA053" - lease license denied.
2019-05-28 03:32:05 2019-05-28 09:35:43 4 700 Information Ticket created: Ticket (D97ABC250AA2A445BF3FEBA158300745CD8EE25A) for FA\BA053.
2019-05-28 03:32:05 2019-05-28 09:35:43 4 700 Information Ticket Lookup: Ticket D97ABC250AA2A445BF3FEBA158300745CD8EE25A was found.
2019-05-28 03:32:05 2019-05-28 09:35:43 4 700 Information DOC loading: Beginning load of document D:\QLIKVIEW\APPLICATIONS\VENTE ANIMATEUR\ETAT SUIVI DES MAGASINS.QVW.
2019-05-28 03:32:05 2019-05-28 09:35:43 4 700 Information Document Load: The document D:\QLIKVIEW\APPLICATIONS\VENTE ANIMATEUR\ETAT SUIVI DES MAGASINS.QVW was loaded.
2019-05-28 03:32:05 2019-05-28 09:35:43 4 700 Information CAL allocation: All 5 licensed Named CALs are allocated. No CAL assigned to user "FA\BA053" - usage denied.
2019-05-28 03:32:05 2019-05-28 09:35:43 4 700 Information CAL allocation: All 5 licensed Named CALs are allocated. No CAL assigned to user "FA\BA053" - usage denied.
2019-05-28 03:32:05 2019-05-28 09:35:53 4 700 Information SE_LOG: Server - UpdateSharedFile: updating DONE for document D:\QLIKVIEW\APPLICATIONS\VENTE ANIMATEUR\ETAT SUIVI DES MAGASINS.QVW
2019-05-28 03:32:05 2019-05-28 09:35:53 4 700 Information CAL allocation: All 5 licensed Named CALs are allocated. No CAL assigned to user "FA\BA053" - usage denied.
2019-05-28 03:32:05 2019-05-28 09:35:53 4 700 Information CAL allocation: All 5 licensed Named CALs are allocated. No CAL assigned to user "FA\BA053" - usage denied.
2019-05-28 03:32:05 2019-05-28 09:41:24 4 700 Information Ticket created: Ticket (A8163A9B5F3001CD0705770FF2C16F09CF5CA839) for FA\MA947.
2019-05-28 03:32:05 2019-05-28 09:41:24 4 700 Information Ticket Lookup: Ticket A8163A9B5F3001CD0705770FF2C16F09CF5CA839 was found.
2019-05-28 03:32:05 2019-05-28 09:41:24 4 700 Information SE_LOG: Server - UpdateSharedFile: updating DONE for document D:\QLIKVIEW\APPLICATIONS\VENTE ANIMATEUR\ETAT SUIVI DES MAGASINS.QVW
2019-05-28 03:32:05 2019-05-28 09:41:24 4 700 Information CAL usage: Named CAL "FA\MA947" now used - ok.
2019-05-28 03:32:05 2019-05-28 09:41:24 4 100 Notice CAL usage: Using CAL of type "Named User" for user "FA\MA947". Named user cals in use: 1
2019-05-28 03:32:05 2019-05-28 09:42:38 4 700 Information SE_LOG: Server - UpdateSharedFile: updating DONE for document D:\QLIKVIEW\APPLICATIONS\VENTE ANIMATEUR\ETAT SUIVI DES MAGASINS.QVW
2019-05-28 03:32:05 2019-05-28 09:42:38 4 700 Information CAL allocation: All 5 licensed Named CALs are allocated. No CAL assigned to user "FA\BA053" - usage denied.
2019-05-28 03:32:05 2019-05-28 09:42:38 4 700 Information CAL allocation: All 5 licensed Named CALs are allocated. No CAL assigned to user "FA\BA053" - usage denied.
2019-05-28 03:32:05 2019-05-28 09:47:52 4 700 Information Mount: Browsing D:\QLIKVIEW\ROOT\. User=FA\FMO-DYNAMICSNAV, ImpLev=0
2019-05-28 03:32:05 2019-05-28 09:47:52 4 700 Information Mount: Browsing D:\QLIKVIEW\APPLICATIONS\CONCURRENCE\. User=FA\FMO-DYNAMICSNAV, ImpLev=0
2019-05-28 03:32:05 2019-05-28 09:47:52 4 700 Information Mount: Browsing D:\QLIKVIEW\APPLICATIONS\CONCURRENCE\data. User=FA\FMO-DYNAMICSNAV, ImpLev=0
2019-05-28 03:32:05 2019-05-28 09:47:52 4 700 Information Mount: Browsing D:\QLIKVIEW\APPLICATIONS\VENTE ANIMATEUR\. User=FA\FMO-DYNAMICSNAV, ImpLev=0
2019-05-28 03:32:05 2019-05-28 09:47:52 4 700 Information Mount: Browsing D:\QLIKVIEW\APPLICATIONS\VENTES\. User=FA\FMO-DYNAMICSNAV, ImpLev=0
2019-05-28 03:32:05 2019-05-28 10:03:37 4 100 Notice CAL usage: Named CAL session for user "FA\MA947" stopped

the name of the documents is ETAT SUIVI DES MAGASINS.QVW and it works perfectly before and after changes that was made it can't be reloaded , the changes that have been made are the additions of some data in columns of the exel file.

I think that maybe the cause of the problem. 

Thank you for your help.

Nawfal-Franke
Contributor III
Contributor III
Author

Hello SonjaB thanks for your help ,

this is what you tell me to do , the logs generated after the reload : 

2019-05-28 03:32:05 2019-05-28 03:32:07 4 700 Information NUMA: QVS configured to get adapt to NUMA environment
2019-05-28 03:32:05 2019-05-28 03:32:07 4 700 Information NUMA: NON-NUMA DETECTED
2019-05-28 03:32:05 2019-05-28 03:32:07 4 700 Information WorkingSet: Configured Working Set Size is 5.600-7.199 GB (setting 70%-90%)
2019-05-28 03:32:05 2019-05-28 03:32:08 4 700 Information Debug: Calling StartServiceCtrlDispatcher()
2019-05-28 03:32:05 2019-05-28 03:32:08 4 700 Information Debug: Entering CNTService::ServiceMain()
2019-05-28 03:32:05 2019-05-28 03:32:08 4 700 Information Debug: CNTService::SetStatus(3845120, 2)
2019-05-28 03:32:05 2019-05-28 03:32:08 4 700 Information Debug: CNTService::SetStatus(3845120, 4)
2019-05-28 03:32:05 2019-05-28 03:32:08 4 700 Information PGO: Creating file IniData.pgo
2019-05-28 03:32:05 2019-05-28 03:32:08 4 700 Information Mount: Found Mount at location D:\QlikView\ROOT browsable
2019-05-28 03:32:05 2019-05-28 03:32:08 4 700 Information Mount: Found Mount ACHAT at location D:\QlikView\APPLICATIONS\ACHAT browsable
2019-05-28 03:32:05 2019-05-28 03:32:08 4 700 Information Mount: Found Mount COMPTABILITE at location D:\QlikView\APPLICATIONS\COMPTABILITE browsable
2019-05-28 03:32:05 2019-05-28 03:32:08 4 700 Information Mount: Found Mount CONCURRENCE at location D:\QlikView\APPLICATIONS\CONCURRENCE browsable
2019-05-28 03:32:05 2019-05-28 03:32:08 4 700 Information Mount: Found Mount SAV at location D:\QlikView\APPLICATIONS\SAV browsable
2019-05-28 03:32:05 2019-05-28 03:32:08 4 700 Information Mount: Found Mount VENTE ANIMATEUR at location D:\QlikView\APPLICATIONS\VENTE ANIMATEUR browsable
2019-05-28 03:32:05 2019-05-28 03:32:08 4 700 Information Mount: Found Mount AUTRES at location D:\QlikView\APPLICATIONS\AUTRES browsable
2019-05-28 03:32:05 2019-05-28 03:32:08 4 700 Information Mount: Found Mount VENTES at location D:\QlikView\APPLICATIONS\VENTES browsable
2019-05-28 03:32:05 2019-05-28 03:32:08 4 700 Information Mount: Found Mount TEST at location D:\QlikView\APPLICATIONS\TEST browsable
2019-05-28 03:32:05 2019-05-28 03:32:09 4 700 Information Document PreLoad: Start
2019-05-28 03:32:05 2019-05-28 03:33:36 4 700 Information Mount: Browsing D:\QlikView\ROOT\. User=FA\FMO-DYNAMICSNAV, ImpLev=0
2019-05-28 03:32:05 2019-05-28 03:33:36 4 700 Information Mount: Browsing D:\QlikView\APPLICATIONS\CONCURRENCE\. User=FA\FMO-DYNAMICSNAV, ImpLev=0
2019-05-28 03:32:05 2019-05-28 03:33:36 4 700 Information Mount: Browsing D:\QLIKVIEW\APPLICATIONS\CONCURRENCE\data. User=FA\FMO-DYNAMICSNAV, ImpLev=0
2019-05-28 03:32:05 2019-05-28 03:33:36 4 700 Information Mount: Browsing D:\QlikView\APPLICATIONS\VENTE ANIMATEUR\. User=FA\FMO-DYNAMICSNAV, ImpLev=0
2019-05-28 03:32:05 2019-05-28 03:33:36 4 700 Information Mount: Browsing D:\QlikView\APPLICATIONS\VENTES\. User=FA\FMO-DYNAMICSNAV, ImpLev=0
2019-05-28 03:32:05 2019-05-28 09:06:13 4 700 Information CAL allocation: No CAL assigned to user "FA\BA053" - lease license denied.
2019-05-28 03:32:05 2019-05-28 09:35:43 4 700 Information Ticket created: Ticket (D97ABC250AA2A445BF3FEBA158300745CD8EE25A) for FA\BA053.
2019-05-28 03:32:05 2019-05-28 09:35:43 4 700 Information Ticket Lookup: Ticket D97ABC250AA2A445BF3FEBA158300745CD8EE25A was found.
2019-05-28 03:32:05 2019-05-28 09:35:43 4 700 Information DOC loading: Beginning load of document D:\QLIKVIEW\APPLICATIONS\VENTE ANIMATEUR\ETAT SUIVI DES MAGASINS.QVW.
2019-05-28 03:32:05 2019-05-28 09:35:43 4 700 Information Document Load: The document D:\QLIKVIEW\APPLICATIONS\VENTE ANIMATEUR\ETAT SUIVI DES MAGASINS.QVW was loaded.
2019-05-28 03:32:05 2019-05-28 09:35:43 4 700 Information CAL allocation: All 5 licensed Named CALs are allocated. No CAL assigned to user "FA\BA053" - usage denied.
2019-05-28 03:32:05 2019-05-28 09:35:43 4 700 Information CAL allocation: All 5 licensed Named CALs are allocated. No CAL assigned to user "FA\BA053" - usage denied.
2019-05-28 03:32:05 2019-05-28 09:35:53 4 700 Information SE_LOG: Server - UpdateSharedFile: updating DONE for document D:\QLIKVIEW\APPLICATIONS\VENTE ANIMATEUR\ETAT SUIVI DES MAGASINS.QVW
2019-05-28 03:32:05 2019-05-28 09:35:53 4 700 Information CAL allocation: All 5 licensed Named CALs are allocated. No CAL assigned to user "FA\BA053" - usage denied.
2019-05-28 03:32:05 2019-05-28 09:35:53 4 700 Information CAL allocation: All 5 licensed Named CALs are allocated. No CAL assigned to user "FA\BA053" - usage denied.
2019-05-28 03:32:05 2019-05-28 09:41:24 4 700 Information Ticket created: Ticket (A8163A9B5F3001CD0705770FF2C16F09CF5CA839) for FA\MA947.
2019-05-28 03:32:05 2019-05-28 09:41:24 4 700 Information Ticket Lookup: Ticket A8163A9B5F3001CD0705770FF2C16F09CF5CA839 was found.
2019-05-28 03:32:05 2019-05-28 09:41:24 4 700 Information SE_LOG: Server - UpdateSharedFile: updating DONE for document D:\QLIKVIEW\APPLICATIONS\VENTE ANIMATEUR\ETAT SUIVI DES MAGASINS.QVW
2019-05-28 03:32:05 2019-05-28 09:41:24 4 700 Information CAL usage: Named CAL "FA\MA947" now used - ok.
2019-05-28 03:32:05 2019-05-28 09:41:24 4 100 Notice CAL usage: Using CAL of type "Named User" for user "FA\MA947". Named user cals in use: 1
2019-05-28 03:32:05 2019-05-28 09:42:38 4 700 Information SE_LOG: Server - UpdateSharedFile: updating DONE for document D:\QLIKVIEW\APPLICATIONS\VENTE ANIMATEUR\ETAT SUIVI DES MAGASINS.QVW
2019-05-28 03:32:05 2019-05-28 09:42:38 4 700 Information CAL allocation: All 5 licensed Named CALs are allocated. No CAL assigned to user "FA\BA053" - usage denied.
2019-05-28 03:32:05 2019-05-28 09:42:38 4 700 Information CAL allocation: All 5 licensed Named CALs are allocated. No CAL assigned to user "FA\BA053" - usage denied.
2019-05-28 03:32:05 2019-05-28 09:47:52 4 700 Information Mount: Browsing D:\QLIKVIEW\ROOT\. User=FA\FMO-DYNAMICSNAV, ImpLev=0
2019-05-28 03:32:05 2019-05-28 09:47:52 4 700 Information Mount: Browsing D:\QLIKVIEW\APPLICATIONS\CONCURRENCE\. User=FA\FMO-DYNAMICSNAV, ImpLev=0
2019-05-28 03:32:05 2019-05-28 09:47:52 4 700 Information Mount: Browsing D:\QLIKVIEW\APPLICATIONS\CONCURRENCE\data. User=FA\FMO-DYNAMICSNAV, ImpLev=0
2019-05-28 03:32:05 2019-05-28 09:47:52 4 700 Information Mount: Browsing D:\QLIKVIEW\APPLICATIONS\VENTE ANIMATEUR\. User=FA\FMO-DYNAMICSNAV, ImpLev=0
2019-05-28 03:32:05 2019-05-28 09:47:52 4 700 Information Mount: Browsing D:\QLIKVIEW\APPLICATIONS\VENTES\. User=FA\FMO-DYNAMICSNAV, ImpLev=0
2019-05-28 03:32:05 2019-05-28 10:03:37 4 100 Notice CAL usage: Named CAL session for user "FA\MA947" stopped

the name of the document is ETAT SUIVI DES MAGASINS.QVW and he worked perfectly before , and yes changes have been made, data has been added to columns in the Excel file of the document, maybe this is the cause of the problem.

Thanks,

Nawfal-Franke
Contributor III
Contributor III
Author

Reload , thank you for the help.

Albert_Candelario

Thanks to let us know it is solved! I am happy we could help you 🙂
Please, remember to mark the thread as solved once getting the correct answer
Nawfal-Franke
Contributor III
Contributor III
Author

Hi Albert ,

Unfortunately it's not solved yet , I still had this problem ;

Could you help me please.

Thanks

Sonja_Bauernfeind
Digital Support
Digital Support

Hello!

The log that you sent us is actually the QlikView Server Event log. That is stored  (by default) in C:\ProgramData\QlikTech\QlikViewServer *. We don't need that for this.

What you are looking for is the Reload log / Script log that you enabled for your document, since it fails during the reload process. This creates a new log file. That is stored, by default, in C:\ProgramData\QlikTech\DistributionService\1\Log\20190603 (last folder is the date when the reload ran). If you can't find it there, check this article. Though all of this is based on the assumption that you have a recent version of QlikView (anything beyond 12.00).

More on where to find individual log files here

Don't forget to Like posts and use the "Accept as Solution" button on content that answered your question! Thanks 🙂
Nawfal-Franke
Contributor III
Contributor III
Author

Hi Sonja,

this is the log I found on the location that you send me.

6/3/2019 11:43:47.9621424 Information Starting task 'VENTE ANIMATEUR/Etat Suivi des Magasins.qvw'. Id:b370d21f-fd8f-4bde-bcd4-e0cd19b0e224. Triggered by 'ManualStartTrigger'. Id:00000001-0002-0003-0405-0607080a0b0c
6/3/2019 11:43:48.0171424 Information Entering Task Execution.
6/3/2019 11:43:48.0171424 Information ClusterID=1
6/3/2019 11:43:48.0171424 Information QDSID=eacac4cc-f35e-74a3-1a25-83977d14ab60
6/3/2019 11:43:48.0171424 Information TaskID=b370d21f-fd8f-4bde-bcd4-e0cd19b0e224
6/3/2019 11:43:48.0171424 Information MaxRunTime=06:00:00
6/3/2019 11:43:48.0171424 Information MachineName=FMO15G
6/3/2019 11:43:48.0171424 Information Max attempts:1
6/3/2019 11:43:48.0171424 Information Current Attempt=0
6/3/2019 11:43:48.0171424 Information Task Dependencies are OK
6/3/2019 11:43:48.0261424 Information Document is marked to be Reloaded with fresh data. Initializing Reload for Distribution.
6/3/2019 11:43:48.0281424 Information Opening "D:\QLIKVIEW\APPLICATIONS\VENTE ANIMATEUR\Etat Suivi des Magasins.qvw"
6/3/2019 11:43:48.0281424 Information Allocating new QlikView Engine. Current usage count=0 of 4 (of type non-reader).
6/3/2019 11:43:48.0281424 Information Max retries:5
6/3/2019 11:43:48.0281424 Information Attempt:01
6/3/2019 11:43:48.7321424 Information Opened the QlikView Engine successfully. ProcessID=9016
6/3/2019 11:43:48.7331424 Information Allocated QlikView Engine successfully. Current usage count=1 of 4 (of type non-reader). Ticket number=930.
6/3/2019 11:43:48.7331424 Information Loading document "D:\QLIKVIEW\APPLICATIONS\VENTE ANIMATEUR\Etat Suivi des Magasins.qvw" (3.54 Mb)
6/3/2019 11:43:48.9331424 Information Physical FileSize=3.54 Mb. Memory Allocation Delta for this file=20.23 Mb. Available Physical Memory Before Open=2920.67 Mb. Available Physical Memory After Open=2897.94 Mb. Total Physical Memory=8191.43 Mb.
6/3/2019 11:43:48.9341424 Information Attempted to load the document without data.
6/3/2019 11:43:48.9341424 Information The document was loaded successfully.
6/3/2019 11:43:48.9351424 Information Document was opened successfully
6/3/2019 11:43:48.9351424 Information Starting reload
6/3/2019 11:43:48.9541424 Information QlikView->Settings->Document Peferences->Generate Logfile in document is not set.
6/3/2019 11:43:48.9541424 Information The Source Document is being reloaded. DocumentPath=D:\QLIKVIEW\APPLICATIONS\VENTE ANIMATEUR\Etat Suivi des Magasins.qvw
6/3/2019 11:43:49.9351424 Information Reloading.
6/3/2019 11:43:50.9351424 Information Reloading..
6/3/2019 11:43:51.9351424 Information Reloading...
6/3/2019 11:43:52.9351424 Information Reloading....
6/3/2019 11:43:53.9351424 Information Reloading.....
6/3/2019 11:43:54.9351424 Information Reloading......
6/3/2019 11:43:55.9351424 Information Reloading.......
6/3/2019 11:43:56.9351424 Information Reloading........
6/3/2019 11:43:57.9351424 Information Reloading.........
6/3/2019 11:43:58.9351424 Information Reloading..........
6/3/2019 11:43:59.9351424 Information Slow down logging. Log every <2> seconds.
6/3/2019 11:43:59.9351424 Information Reloading
6/3/2019 11:44:01.9351424 Information Reloading.
6/3/2019 11:44:03.9351424 Information Reloading..
6/3/2019 11:44:05.9351424 Information Reloading...
6/3/2019 11:44:07.9351424 Information Reloading....
6/3/2019 11:44:08.9821424 Information The Source Document reload complete. DocumentPath=D:\QLIKVIEW\APPLICATIONS\VENTE ANIMATEUR\Etat Suivi des Magasins.qvw
6/3/2019 11:44:08.9821424 Information Memory Allocation Delta for this file=14.23 Mb. Available Physical Memory Before Reload=2899.91 Mb. Available Physical Memory After Reload=2819.33 Mb. Total Physical Memory=2819.33 Mb.
6/3/2019 11:44:09.4271424 Error The Source Document was NOT reloaded successfully. DocumentPath=D:\QLIKVIEW\APPLICATIONS\VENTE ANIMATEUR\Etat Suivi des Magasins.qvw.
6/3/2019 11:44:09.4481424 Information Closing the document.
6/3/2019 11:44:09.9611424 Information Closed the QlikView Engine successfully. ProcessID=9016
6/3/2019 11:44:09.9611424 Error The task "VENTE ANIMATEUR/Etat Suivi des Magasins.qvw" failed. Exception:
QDSMain.Exceptions.DistributionFailedException: Distribute failed with errors to follow. ---> QDSMain.Exceptions.ReloadFailedException: Reload failed ---> QDSMain.Exceptions.LogBucketErrorException: The Source Document was NOT reloaded successfully. DocumentPath=D:\QLIKVIEW\APPLICATIONS\VENTE ANIMATEUR\Etat Suivi des Magasins.qvw.
at QDSMain.ReloadTask.VerifyConditions(TaskResult taskResult)
at QDSMain.ReloadTask.Reload(String fileName, TaskResult taskResult, String sectionAccessUserName, String sectionAccessPassword, eReloadOptions reloadOption, String variableName, String variableValue, Boolean moniterCpuUsage)
--- End of inner exception stack trace ---
at QDSMain.ReloadTask.Reload(String fileName, TaskResult taskResult, String sectionAccessUserName, String sectionAccessPassword, eReloadOptions reloadOption, String variableName, String variableValue, Boolean moniterCpuUsage)
at QDSMain.DistributeTask.Execute(TaskResult currentTaskResult)
--- End of inner exception stack trace ---
at QDSMain.DistributeTask.Execute(TaskResult currentTaskResult)
at QDSMain.Task.AbstractTask.TaskExecution(ILogBucket logBucket, TaskResult taskResult)
6/3/2019 11:44:09.9621424 Information Task Execute Duration=00:00:21.9450000
6/3/2019 11:44:09.9631424 Information TaskResult.status=Finished
6/3/2019 11:44:09.9961424 Information Notifying all triggers of new state:FinishedWithErrors
6/3/2019 11:44:09.9961424 Information Notifying all triggers of new state:FinishedWithErrors - completed
6/3/2019 11:44:09.9961424 Information Saving Task Result

Thanks.

Albert_Candelario

Hi,
The document log is not enable, see line:

6/3/2019 11:43:48.9541424 Information QlikView->Settings->Document Peferences->Generate Logfile in document is not set.

We would recommend enabling it to be able to check it and see if any error is logged there as well.

See article.

Thanks!

Please, remember to mark the thread as solved once getting the correct answer