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External Program Task Hangs

Qlikview 9 (9.0.7440.8)

I have several External Program Tasks to reload a Qlikview application that users a 32 bit ODBC driver. They run a command similar to below.

"C:\Program Files (x86)\QlikView\qv.exe" /r "D:\QlikView Storage\Private Data\Source Documents\Applications\ISD\Profit.qvw"

I am able to run this command using Windows command prompt successfully, so I know it isn't a syntax issue. I can watch the task manager on the server when I run this task - I see the ODBC driver program execute and close, but the QV.exe *32 program never closes.

Recently on the server, I upgraded to the latest version 9 release of the desktop. Thinking this may have caused the issue, I un-installed the latest version, back to version 9.0.7436.8. I also tried deleting all External Program Tasks thinking there may be a corruption issue.

The same External Program Task works correctly on my production server. Any thoughts?

1 Solution

Accepted Solutions
Not applicable
Author

We found the solution to this problem. I erroneously de-selected the 'Close when Complete' check box that is on the reload status dialog box. Because of this, Qlikview didn't close. Once I re-checked the box, everything is working again.

View solution in original post

4 Replies
biester
Specialist
Specialist

Could imagine this is a security issue - have you already tried with /nosecurity ?

Rgds,
Joachim

Not applicable
Author

Hi Joachim -

Thanks for your response. I tried running the external task with /nosecurity specified. This works (as before) with the cmd prompt, but not using the Publisher Supporting Tasks - External Program Task.

Any other suggestions?

Thanks,

Not applicable
Author

I have seen the same problem at a customer, after upgrading to SR3 the external task with a 32-bit reload stopped working. Tried moving the commandline out to a "CMD" file, but still no-go when scheduling it. Starting it manually works.

Not applicable
Author

We found the solution to this problem. I erroneously de-selected the 'Close when Complete' check box that is on the reload status dialog box. Because of this, Qlikview didn't close. Once I re-checked the box, everything is working again.