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gainkarthi
Valued Contributor

Failed to Contact Service

All,

All Windows services are running fine. But getting error in QMC saying Failed to Contact service. Screen shot is attached.

Regards,

Karthi

1 Solution

Accepted Solutions
MVP
MVP

Re: Failed to Contact Service

Hi Karthi,

In the QMC, try changing all computer names in the System, Setup area to "localhost" instead of "pc165349". Make sure you click on the "Apply" button after each change.

Hope that helps.

Miguel

9 Replies
gainkarthi
Valued Contributor

Re: Failed to Contact Service

I found all the threads regarding this issues left un answered. Having hope only with Qliktech Admins.

MVP
MVP

Re: Failed to Contact Service

Hi,

Are you added localhost as an exception in your Windows Firewall or any other software for that purpose? Are you using a proxy in that computer that might be blocking the access to QlikView ports?

Hope that helps.

Miguel

gainkarthi
Valued Contributor

Re: Failed to Contact Service

Hi,

Firewall is disabled in the machine and we are not using any proxy in that computer.

Please let me know if i need to do any other changes.

Regards,

Karthi

MVP
MVP

Re: Failed to Contact Service

Hi Karthi,

In the QMC, try changing all computer names in the System, Setup area to "localhost" instead of "pc165349". Make sure you click on the "Apply" button after each change.

Hope that helps.

Miguel

Employee
Employee

Re: Failed to Contact Service

Also ensure that the user which is running the Windows services is both a local Administrator *and* QlikView Administrator.  Just because the services are up it doesn't meant they are actually working unless of course you've already confirmed this.

Remember that settings such as proxy servers need to be checked whilst logged on as the user running the Windows services not as the administrator.

gainkarthi
Valued Contributor

Re: Failed to Contact Service

All,

Changing  "localhost" instead of "pc165349" helped us resolving the issue.

Thank you so much Miguel.

Regards,

Karthi

ksmith24
New Contributor III

Re: Failed to Contact Service

Good thread, this worked for me also.

TIP: after clicking APPLY, go and restart the service and wait a few minutes for everything to sync.

david_ph
New Contributor

Re: Failed to Contact Service

Perfecto Miguel Angel, tenía el mismo problema y esto me lo ha resuelto.

Muchas gracias

ankit_singh
New Contributor II

Re: Failed to Contact Service

Hi Miguel,

     This also worked for me. Can you please tell us why the server name wasn't getting resolved?

Regards,

Ankit

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