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I try to set up a simple loop and reduce.
The source document has a binary load.
The field which is used is %Customer_list
When I select Open document I see the values and can select the field %Customer_list.
I then select the Loop and reduce with the same field
I also add the %Customer_list field to the document name.
Click apply and the Reduce is held by Publisher. If I switch tabs to for instance Reload and go back, the settings are still there.
If I then go to Status and return to Documents - Reduce the settings are still there.
I added a Destionation in Loop Field in Document.
The document is loaded, data is visible but the doument is not reduced.
I the qlikview publisher log it reads:
Obviously a reduce cannot be done when no data is loaded, but I cannot figure out why this is happening.
Have you tried with "Partial reload" (Reload tab, section "Script Setup")?