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No e-mail sent once task failed

Hi,

We are not able to receive e-mail notification from our Test server. Production server works correctly.

- Mail server was correctly configured (Test mail works fine)

Capture.PNG.png

- valid email address was set on QVS>General>Alerts

Capture.PNG.png

Qlikview 11 SR5

What am i'm missing here?

Dror

9 Replies
Not applicable

Re: No e-mail sent once task failed

Hi Dror,

I was looking to set up this. Do I need any SMTP server details to set this. Please can you share the steps of how to set email alert if anything goes wrong.

Thanks.

Employee
Employee

Re: No e-mail sent once task failed

What are the mail server setting. You show the email address of who you want the alert to go to, but not he mail server setup

Bill

Not applicable

Re: No e-mail sent once task failed

If i press on Test Email, it works. The only problem is that it not trigger e-mail notification when the task has failed

mov
Esteemed Contributor III

Re: No e-mail sent once task failed

See System - Setup - Distribution Services - Alert E-mail.

Works for me...

Edit: adding screenshot

Alerts.png

iktrayanov
Contributor III

Re: No e-mail sent once task failed

Try changing the authentication method.

Not applicable

Re: No e-mail sent once task failed

unfortunatly this didn't do the trick either

Not applicable

Re: No e-mail sent once task failed

we're not using publisher. We have SBE 11SR4 installed

sudeepkm
Valued Contributor III

Re: No e-mail sent once task failed

I'm not sure but may be you try the below.

1. Edit to your QVW Task > Distribute tab > Notify

2. Enable Send notification e-mail to recipients

T109590.png

Not applicable

Re: No e-mail sent once task failed

This option is only available if you have publisher.

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