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Publisher cannot open file

So currently I am running QV9 SR6 and I am planning on going production this weekend.  Unfortunately, some of the applications aren't reloading properly and I'm not sure why.  When I open up the log file from the applications that aren't reloading properly I am getting the following 4 lines:

/26/2011 4:00:15 PM:       Error: Cannot open file

5/26/2011 4:00:15 PM:       General Script Error

5/26/2011 4:00:15 PM:       Execution Failed

5/26/2011 4:00:15 PM:      Execution finished.

I tried giong through the publisher logs and I get the following few lines:

2011-05-26 16:00:15) Information: Found a document log. FileName=\\NYCMDASP0119\Q_Data$\PRD\NAPack\NAPack.qvw.log

(2011-05-26 16:00:15) Information: Writing documentLog to \\NYCMDASP0119\Q_Data$\Datasource\QDS\1\Log\20110526\160010 - 1. NAPack Reload\DocumentLog.txt

(2011-05-26 16:00:15) Error: The Source Document was NOT reloaded successfully. DocumentPath=\\NYCMDASP0119\Q_Data$\PRD\NAPack\NAPack.qvw.

(2011-05-26 16:00:16) Information: Reloading.

(2011-05-26 16:00:16) Error: Aborting Reload. Error=QDSMain.TaskResult

(2011-05-26 16:00:16) Information: Initializing Reload (0), Finished (1155)

(2011-05-26 16:00:16) Error: Reload failed.

(2011-05-26 16:00:16) Information: Closing the document.

(2011-05-26 16:00:16) Information: Closed the QlikView Engine successfully. ProcessID=24916

(2011-05-26 16:00:16) Information: Initializing (0), Finished (250)

(2011-05-26 16:00:16) Error: Reload failed. Distribution skipped.

(2011-05-26 16:00:16) Error: The task "1. NAPack Reload" failed. ErrorCount=4

(2011-05-26 16:00:16) Information: Sending Alert Mail to

Not sure what excatly is causing this problem.

Any help will be great thanks.

Sam

4 Replies
Not applicable

Publisher cannot open file

Hi Sam,

Make sure you have selected the option "Close When Finish" in the reload window

Regards!

Not applicable

Publisher cannot open file

Hey Gabriela,

     I'm sorry but can you be a bit more specific, I'm not sure where that option is located.

Sam.

Not applicable

Publisher cannot open file

Open your application with the QlikView Desktop Client, when you reload the file a window appears, the option is at the bottom left of this window.

ReloadWindow.PNG

Hope this helps!

danielrozental
Not applicable

Publisher cannot open file

Gabriela, can you post the full document log? I don't believe publisher is showing enough info to troubleshoot this.