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aarohipatel
Contributor

QMC:Is it possible to distribute an app to all the members in the distribute tab (group and individual named users) and send success notification to only the individual named users?

Hello everyone,

I have a task that is distributed to 2 groups and 5 named users. I also have set up for email notification upon task successful completion.

My question is: Is it possible to distribute an app to all the members in the distribute tab (both group and individual named users) and send success notification to only the individual named users?

Right now, it is doing what is expected but there is an alert which comes up on that particular task saying Can't find a suitable Email adress for recipient. MailAdress(es)= groupname,

This warning is coming because of the known issue that notifications cannot be sent to groups.

But, what I want is, I should not get that Warning but send notifications to only individual named users and distribute to both Group and individual named users. Wanted to know if it is possible or not.


Also, another thing I want to know is that (System Setup TabSmiley Very Happyistribution Services Server: “Alert e-mail” tab) has any connection with the success notification too or is it just for sending alerts of failure?


Thanks

1 Solution

Accepted Solutions
srchilukoori
Valued Contributor

Re: QMC:Is it possible to distribute an app to all the members in the distribute tab (group and individual named users) and send success notification to only the individual named users?

Not in a single task.

You can create two tasks to accomplish this.

task 1: Reload the app and distribute to user group 1 (and notify the users)

task 2: (triggered by task 1) Distribute the app to second user group. (no notification)

6 Replies
srchilukoori
Valued Contributor

Re: QMC:Is it possible to distribute an app to all the members in the distribute tab (group and individual named users) and send success notification to only the individual named users?

Not in a single task.

You can create two tasks to accomplish this.

task 1: Reload the app and distribute to user group 1 (and notify the users)

task 2: (triggered by task 1) Distribute the app to second user group. (no notification)

aarohipatel
Contributor

Re: QMC:Is it possible to distribute an app to all the members in the distribute tab (group and individual named users) and send success notification to only the individual named users?

Hi Sadha,

The suggestion you gave works as expected. But, my concern is it will  reload the app twice because I have a task which would reload and distribute to individuals and also send notifications. I have another task for the same app which would reload and distribute to named users group and will not send any notification.

I also tried to uncheck the reload option in the task which distributes to the groups. But by doing this, the people in the group are not able to see the app on Access point

I tried the other way round also. In the 1st task I gave, reload and distribute to groups(no email notification). In the 2nd task, I unchecked reload, distribute to individuals and send notification. Even in this scenario, the people in the group are not able to see the app on Access point

Any suggestions or workaround for this please?

Thanks

srchilukoori
Valued Contributor

Re: QMC:Is it possible to distribute an app to all the members in the distribute tab (group and individual named users) and send success notification to only the individual named users?

I think, the second distributions is removing the users from the first. An alternative is to, reload and distribute to the notification group in the first task. And distribute to all the users (notification and non-notification together) without any emails in the second task.

aarohipatel
Contributor

Re: QMC:Is it possible to distribute an app to all the members in the distribute tab (group and individual named users) and send success notification to only the individual named users?

Hi Sadha,

That is what I did but is it possible like this:

task 1: Reload-Distribute to individuals, send notification

task 2: No reload, no notification,  just distribute to the groups (since it is triggered on task 1)

Please advise

Thanks

srchilukoori
Valued Contributor

Re: QMC:Is it possible to distribute an app to all the members in the distribute tab (group and individual named users) and send success notification to only the individual named users?

yes, that's exactly what I meant in my previous response. but with a slight change.

You need to distribute to both individuals (ppl who need notification) & groups on the second task.

aarohipatel
Contributor

Re: QMC:Is it possible to distribute an app to all the members in the distribute tab (group and individual named users) and send success notification to only the individual named users?

Hi Sadha,

Thank you very much. It works.

In fact, I just unchecked the reload option of the task which distributes to the group and gave this task trigger upon success of task which reloads, distributes and sends email to individuals.

Thanks

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