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Reload fails from before upgrade to publisher

Hello all,

I have two reloads that keep failing daily from the time before we upgraded to publisher. What can I do to disable these updates?

When I create a file with the same name on the same location I do not get the reload task in the QMC so I cannot disable it that way.

Thx

6 Replies

Re: Reload fails from before upgrade to publisher

Hi.

was your task name different then application?

Then you have to create a new task with previous name and make sure you have same folder structure.

Regards

ASHFAQ

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Re: Reload fails from before upgrade to publisher

I have created the tasks with the same name (when I tried previously  the name was not the same). I'll let you know tomorrow if it works! Thx

sergey_maka8
Valued Contributor

Re: Reload fails from before upgrade to publisher

Usually you have failed tasks on the first page of QMS

Use highlighted symbol to disable task.

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Re: Reload fails from before upgrade to publisher

Sergey: that is not the case for these reload tasks that were created before the upgrade to publisher

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Re: Reload fails from before upgrade to publisher

So recreating the tasks with the same name didn't work out I'm afread. Any other ideas? Is there a way to manually delete the tasks somewhere in some database?

Re: Reload fails from before upgrade to publisher

Hi,

I'm not sure you can remove that in any other way.

Unless if you have a fresh instillation.

Task name is case sensitive. Try by adding exact name with small and captital letters used earlier.

Hope it helped.

Regards

ASHFAQ

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