Reload is not working

[#1]

Good afternoon.

I have Qlikview Publisher and I made process to reload. But it’s not working. So I always receive the e-mail below. What a can do for this problem?

The task "Reload of ITGovernance\Projeto Governanca\DASHBOARD_GOVERNANCE 7 automatic.qvw" failed. Part of the log file follows:

3/12/2015 11:45:42 AM   Error   The Source Document was NOT reloaded successfully. DocumentPath=C:\Qlikview\Producao\Visualizacao\ITGovernance\Projeto Governanca\DASHBOARD_GOVERNANCE 7 automatic.qvw.
3/12/2015 11:45:43 AM   Error   The task "Reload of ITGovernance\Projeto Governanca\DASHBOARD_GOVERNANCE 7 automatic.qvw" failed. Exception:
QDSMain.Exceptions.TaskFailedException: Task execution failed with errors to follow. ---> QDSMain.Exceptions.ReloadFailedException: Reload failed ---> QDSMain.Exceptions.LogBucketErrorException: The Source Document was NOT reloaded successfully. DocumentPath=C:\Qlikview\Producao\Visualizacao\ITGovernance\Projeto Governanca\DASHBOARD_GOVERNANCE 7 automatic.qvw.
    at QDSMain.ReloadTask.VerifyConditions(TaskResult taskResult)
    at QDSMain.ReloadTask.Reload(String fileName, TaskResult taskResult, String sectionAccessUserName, String sectionAccessPassword, eReloadOptions reloadOption, String variableName, String variableValue, Boolean moniterCpuUsage)
    --- End of inner exception stack trace ---
    at QDSMain.ReloadTask.Reload(String fileName, TaskResult taskResult, String sectionAccessUserName, String sectionAccessPassword, eReloadOptions reloadOption, String variableName, String variableValue, Boolean moniterCpuUsage)
    at QDSMain.DistributeTask.Execute(TaskResult currentTaskResult)
    --- End of inner exception stack trace ---
    at QDSMain.DistributeTask.Execute(TaskResult currentTaskResult)
    at QDSMain.Task.AbstractTask.TaskExecution(ILogBucket logBucket, TaskResult taskResult)

Thanks for your help.

[chiru_thota]

Did you check log file ?

[Gysbert_Wassenaar]

Did you check the log file of the document?

ITGovernance\Projeto Governanca\DASHBOARD_GOVERNANCE 7 automatic.qvw.log

If that log file does not exist enable the Generate Log file option in the document properties and reload the document again.

[#4]

HI Chiranjeevichiru.thotaand Gysbert

I created the log file, but it continuous not work.

My application has section access, then i commented the script, but not worked too.

[chiru_thota]

Did you run your application after commenting the section access /

Please attach your log file we can have look.

[Colin-Albert]

If your document has Section Access, have you included the QDS service account in your section access table with permission to access all data?

If you have not included the QlikView Distribution Service login account in Section Access, then the reload process will be denied permission to open the document - hence the reload fails.

[#7 · Accepted solution]

Good Morning!

In my application I use Sharepoint to load data. Then I needed create a user generic, and associate him in Sharepoint. On Publisher I defined the services with this user generic, so it worked.

Thanks

Talita