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bgarland
Contributor III

Server 11.2 SR6 - Alert Email Tags

The new tags work, however the [TaskLogHyperlink] and [DocumentLogHyperlink] aren't entirely useful. This is because they reference the server hard drive in the hyperlink (C:\ProgramData\QlikTech\DistributionService\1\Log\20140425\141.....) and you are more than likely not receiving the e-mail while on that server.

Is there anyway to have the link reference the UNC path to the file?

For example:

\\MyServer\ProgramData\QlikTech\DistributionService\1\Log\20140425\141.....

or

\\ServerShareName\DistributionService\1\Log\20140425\141.....

1 Solution

Accepted Solutions
erikadvectas
Valued Contributor

Re: Server 11.2 SR6 - Alert Email Tags

Hi Brian,

You are on the right path here, but need to ensure that the path is shared as a network share and that the service account for the QDS have the correct permission both on the network share AND NTFS permissions.

Regards,

Erik

6 Replies
Not applicable

Re: Server 11.2 SR6 - Alert Email Tags

What about if you change path to Application data folder under Settings to a unc path instead?

bgarland
Contributor III

Re: Server 11.2 SR6 - Alert Email Tags

Good idea, but it didn't work. The QDS service was not able to restart uning the UNC path.

Not applicable

Re: Server 11.2 SR6 - Alert Email Tags

You have to share the folder for the unc path to work.

I have not had time to test my self, I hope I can test it today

bgarland
Contributor III

Re: Server 11.2 SR6 - Alert Email Tags

I am using a Share. It's for the QlikTech folder. Instead of C:\ProgramData\QlikTech\DistributionService my Share is \\<servername>\QlikTech\DistributionService. But when I used it for the Application Data Folder the QDS was unable to restart.

The help says "To select a folder, enter the valid and absolute path in this text box", so maybe "absolute path" means a UNC cannot be used.

erikadvectas
Valued Contributor

Re: Server 11.2 SR6 - Alert Email Tags

Hi Brian,

You are on the right path here, but need to ensure that the path is shared as a network share and that the service account for the QDS have the correct permission both on the network share AND NTFS permissions.

Regards,

Erik

bgarland
Contributor III

Re: Server 11.2 SR6 - Alert Email Tags

Ok, it's working now. Thanks!

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