Task Performance Summary not working

[csellei]

HI all,

I'm trying to set up Task performance summary as described in the release notes, but is just not working.  I already have a support case with Qlik but maybe there is somebody that already faced and solved this issue.

TaskLog shows:

23/01/2015 08:47:25.1755937 Information Failed to initilaize CPU and Memory monitor. Process summary will not be available.

I added the line to settings.ini leaving last line in blank, restarted Distribution Service, deleted Distribution Service folder and, by Qlik Support recomendation, re-register qvb.exe by rigth clicking the file and runing as administrator.

I'll appreciate any ideas.

Best regrds.

Christian.

[#2]

Unfortunately there is no way get the exact reason for this. But it is based on Windows Performance Counters so I would recommend you to open this on the server machine and make sure you don't see any errors.

Especially look for the counter. '\Processor(_Total)\% Processor Time'

Also look in the Windows Event Viewer for any errors or warnings related to Performance Counters.

Hope this helps

[csellei]

Thanks Magnus,

Performance counters seems to work just fine. I can't find any errors or warnings related to counters.

I'll keep looking.

Regards.

[#4]

Which OS are you running? Have you tried this functionality on another machine (this to find out if it's machine or environment related)?

[csellei]

Hi Magnus,

It's happening in Windows Server 2008 R2 and also in Windows 7. I have this working at other customers in Windoes Server 2008 R2 without any problems.

I had a WebEx with Qlik support. They looking at the issue.

Thanks.

[Emmanuelle__Bustos]

Hi Christian,

Can you tell me where is the Task performance summary info stored after the task is completed?

[Bill_Britt]

Hi,

You can always try to rebuild the performance counters.

How to manually rebuild Performance Counters for Windows Server 2008 64bit or Windows Server 2008 R2...

Bill