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New Contributor III

cannot distribute pdf through email

Hi All,

I had a problem previously that every time i was distributing a PDF File through task it ends up with a TIME_OUT i tried to increase the Time_Out value in the settings.ini but that did not worked for me. So i had to perform a clean installation for PDF Exchange again by uninstalling and re-installing the PDF Exchange. Since than i am unable to distribute any PDF report via email through task, as it always ends up with a warning :

          Warning Failed to send mail to "abc@domain.com"

"I have a Qlikview Server Cluster environment."

This issue was previously resolved by installing the windows TELNET feature and configuring it, could it be possible if any one could share that how to configure the TELNET feature.

This issue was previously resolved by following the thread but unfortunately i am unable to configure the telnet feature.

PDF Publisher: Could not print report. ErrorCode=TIME_OUT_ERROR

Any help would be appreciated.

Thanks in advance.

4 Replies
Honored Contributor III

Re: cannot distribute pdf through email

New Contributor III

Re: cannot distribute pdf through email

Thanks for your reply. 

I do have similar settings for the email server.

I can send test emails without any issue But when I am sending any PDF Report through a task it fails with the message Warning.

I got the same log as in the mentioned thread.

Is there any other settings need to be configured?


Not applicable

Re: cannot distribute pdf through email

Have you configured Directory Service connector? And Is it a valid email adress you are trying to send to?

What email server are you using?

Re: cannot distribute pdf through email


do you have any Antivirus software running.

Its recommended to disable C:\Programdata\Qlikech folder from scanning.



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