send email alerts when a scheduled task is failed.

[macpao64]

Hi all,

I'd like to send email alerts when a scheduled task  running in QEMC is failed.

I have set up the mail server and the test mail is properly being sent.

I put in QEMC - System - Distribution Service - Alert email the recipient email address.

But when a scheduled task fails the recipient does not receive email and I don't find anything about the email sending into the log.

What have I missed to set.?

Thanks

[#2]

Hi Paolo

Have you entered the email adress(es) under the tab System - Distribution Service - Alert Email?

/Magnus

[macpao64]

Hi Magnus,

yes I did, I used the same one  of the test.

I also put this address into the field  Send all e-mails to:  (Mail Server - General ), but it doesn't work.

I 've done a task of a new application .qvw

when this new scheduled task fails the recipient receives the email.

Why this? I haven't modified the server setting.

Paolo

[#4]

Have you checked the logs for clues?

The task logs and Root log for Distribution Service. Please post them here if you need assistance.

[macpao64]

I didn't find anything about the email sending problem,

anyway I put the two logs into the attached document

Paolo

[amit_saini]

Paolo,

You have to configure here!

Thanks,

AS

[macpao64]

Hi  Amit,

I did it, with my eMail address

Paolo

Hi all,

I've not modified the QMC setup,

I've only stopped and started all QlikView services.

Now when a scheduled task fails the recipients receive correctly the emails.

It may be the solution?

[amit_saini]

Can you please share screenshot , where exactly u have configured ur ID.

Thanks,

AS

[jagan]

Hi,

Did you configured the Mail Server details in

QMC -> System-> Setup -> Mail Server

Configure Host Name, post, From address etc.

Without this alerts won't work.

Regards,

Jagan.

[macpao64]

Hi,

I set everything as you say.

but for some tasks the mail was not sent.

Since when I stopped and started all QlikView services

all work well for all tasks.

Paolo