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macpao64
New Contributor III

send email alerts when a scheduled task is failed.

Hi all,

I'd like to send email alerts when a scheduled task  running in QEMC is failed.

I have set up the mail server and the test mail is properly being sent.

I put in QEMC - System - Distribution Service - Alert email the recipient email address.

But when a scheduled task fails the recipient does not receive email and I don't find anything about the email sending into the log.

What have I missed to set.?

Thanks

Tags (1)
1 Solution

Accepted Solutions
MVP
MVP

Re: send email alerts when a scheduled task  is failed.

It is a global setting, it should not happen for some tasks.

Regards,

Jagan.

14 Replies
Not applicable

Re: send email alerts when a scheduled task is failed.

Hi Paolo

Have you entered the email adress(es) under the tab System - Distribution Service - Alert Email?

/Magnus

macpao64
New Contributor III

Re: send email alerts when a scheduled task is failed.

Hi Magnus,

yes I did, I used the same one  of the test.

I also put this address into the field  Send all e-mails to:  (Mail Server - General ), but it doesn't work.

I 've done a task of a new application .qvw

when this new scheduled task fails the recipient receives the email.

Why this? I haven't modified the server setting.

Paolo

Not applicable

Re: send email alerts when a scheduled task is failed.

Have you checked the logs for clues?

The task logs and Root log for Distribution Service. Please post them here if you need assistance.

macpao64
New Contributor III

Re: send email alerts when a scheduled task is failed.

I didn't find anything about the email sending problem,

anyway I put the two logs into the attached document

Paolo

amit_saini
Honored Contributor III

Re: send email alerts when a scheduled task is failed.

Paolo,

You have to configure here!

Thanks,

AS

macpao64
New Contributor III

Re: send email alerts when a scheduled task is failed.

Hi  Amit,

I did it, with my eMail address

Paolo

Hi all,

I've not modified the QMC setup,

I've only stopped and started all QlikView services.

Now when a scheduled task fails the recipients receive correctly the emails.

It may be the solution?

amit_saini
Honored Contributor III

Re: send email alerts when a scheduled task  is failed.

Can you please share screenshot , where exactly u have configured ur ID.

Thanks,

AS

MVP
MVP

Re: send email alerts when a scheduled task is failed.

Hi,

Did you configured the Mail Server details in

QMC -> System-> Setup -> Mail Server

Configure Host Name, post, From address etc.

Without this alerts won't work.

Regards,

Jagan.

macpao64
New Contributor III

Re: send email alerts when a scheduled task is failed.

Hi,

I set everything as you say.

but for some tasks the mail was not sent.

Since when I stopped and started all QlikView services

all work well for all tasks.

Paolo

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