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brucejensen
New Contributor III

Google Map Disappeared!


I was able to successfully create a Google map with an scatter chart showing locations across the U.S. Worked perfectly for about a month. But today I opened it up and the map has disappeared! The points are still plotted but the underlying map is just white. Any ideas?

1 Solution

Accepted Solutions
mov
Esteemed Contributor III

Re: Google Map Disappeared!

OK, at least this reason is out.  I had to mention that after some update I got this problem in all my maps, and fixed by setting transparency to 0.

How your expression for dynamic image look like?  I had to fix it as well.  Now it is:

='http://maps.googleapis.com/maps/api/staticmap?center='

&

num(var_mid_lat, '##############', '.', ',' )

&

','

&

num(var_mid_long, '##############', '.', ',' )

&

'&zoom=$(var_zoom)'

&

'&size='&map_size_x&'x'&map_size_y

&

'&sensor=false'

&

'&maptype='&var_maptype

20 Replies
Not applicable

Re: Google Map Disappeared!

Hi Bruce

may be a silly question but are connected to internet ?

best regards

Chris

Re: Google Map Disappeared!

To have permanent access to Google map you must pay a fee to Google, otherwise addresses changes and you've been luck you have accessed for a Whole month!!

Hope it helps

Not applicable

Re: Google Map Disappeared!

Chris is right.  From my experience when this happens, access to the internet is lost or a firewall is blocking the traffic.

Not applicable

Re: Google Map Disappeared!

That being said...I'm no longer getting an image back from google either.

aveeeeeee7en
Valued Contributor III

Re: Google Map Disappeared!

Hi Bruce

Follow these Steps:

1) Open your Map Chart Properties.

2) Go to Colors Tab.

3) Open Dynamic Image Expression.

4) Copy the Path Address which is given for Google Maps.

5) This Link has definitely Blocked on your Server.

6) Ask your Network Team to Unblock this.

After doing this you will be able to see the Google Maps Properly.

Regards

Aviral Nag

mov
Esteemed Contributor III

Re: Google Map Disappeared!

Check transparency on the Color tab.  Make sure it is 0.

brucejensen
New Contributor III

Re: Google Map Disappeared!

Do you mean 100% transparency? That's what it is set at now per the directions.

brucejensen
New Contributor III

Re: Google Map Disappeared!

Yes I have an internet connection. I'll see if some sort of firewall has been put in place recently. But interesting that others appear to not be getting an image back from Google either.

mov
Esteemed Contributor III

Re: Google Map Disappeared!

No Bruce, I really mean 0% transparency.  If I set it to 100%, I get the scatter chart on the white background, no map.


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