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Contributor II

set analysis script


I wrote a set analysis statement caluclates between max(answertime) -1 and max(answertime)

but ıi does not bring any values.

I am probably making mistake .

Could you help me

=sum({$<ANSWERTIME={">=$(date(max(ANSWERTIME)-1,'DD.MM.YYYY 00:00:00')) <$(=date(max(ANSWERTIME),'DD.MM.YYYY 00:00:00'))"}>}CALL_AMOUNT)

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1 Reply
Contributor II

Re: set analysis script

=sum({$<ANSWERTIME={">$(=date(max(ANSWERTIME)-10,'DD.MM.YYYY hh:mm:ss')) <=$(=date(max(ANSWERTIME),'DD.MM.YYYY hh:mm:ss'))"}>}CALL_AMOUNT)

this is true.

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