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PDF file can open in development but cannot open from access point

Hello,

Just need add a button to open PDF file from dashboard. It works well from development. The PDF file cannot open from access point after published the dashboard.

I got this error.

Thanks,

Dust

1 Solution

Accepted Solutions
Not applicable

Re: PDF file can open in development but cannot open from access point

Thank you -- Loannis.

Our network team figure out a way to do this. They use domain name to open a URL.

https://Domain Name/pdf/08OCT13.pdf

This way works very well.

7 Replies
Employee
Employee

Re: PDF file can open in development but cannot open from access point

When you are openning the PDF from Access Point using a file path, the file path must be correct for the user.  E.g. if the path in your app is "C:\MY.PDF" then then QV will be looking on the user's local hard drive for the PDF.  Try using a relative path or a network path. 

Not applicable

Re: PDF file can open in development but cannot open from access point

Thanks -- Josh.

My file absolute path is:

C:\Program Files\Deepak\Analytics\Add On\Performance Dashboard\pdf\08OCT13.pdf


What's the relative path could be?

Sorry I have no idea on this.


Thank you very much.

Dust

giakoum
Honored Contributor II

Re: PDF file can open in development but cannot open from access point

\\<SomeServerNameOrIP>\Deepak\Analytics\Add On\Performance Dashboard\pdf\08OCT13.pdf


generally you need to create the folder on a network accessed drive and share it by name or IP

Not applicable

Re: PDF file can open in development but cannot open from access point

Thank you very much - Loannis.

I will pass your suggestion to our network team and see if they have any idea to figured it out.

Currently,

I put this file folder on Qlikview development folder. This setting may cause the problem.

Here is the detail:

Adobe Reader Path:

C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AcroRd32.exe

File path:

C:\Program Files\Deepek\Analytics\Add On\Perfomance Dashboard\pdf\08OCT13.pdf

\\server name\pdf\08OCT13.pdf

Tried both path and only working on development. Cannot open file from access point.

Please let me know if you have further suggestions.

Thank you very much,

Dust.

giakoum
Honored Contributor II

Re: PDF file can open in development but cannot open from access point

Hi Dust.

simply putting the server name will not do it, you need to share a folder. Let your network team handle it, they are experts I am sure and know what to do.

Ioannis.

Not applicable

Re: PDF file can open in development but cannot open from access point

Thank you -- Loannis.

Our network team figure out a way to do this. They use domain name to open a URL.

https://Domain Name/pdf/08OCT13.pdf

This way works very well.

giakoum
Honored Contributor II

Re: PDF file can open in development but cannot open from access point

Please close this discussion.

TY, Ioannis