In addition to that, make sure that you are running only one web server of either QlikView Web Server or IIS, because although you can have both installed and running in the same computer, they will not work properly.
If you don't have any special requirement to this extent, I'd recommend you to use QlikView Web Server with your QlikView deployments.
Given that, I'd bet on a network/domain issue, as long as there are accounts that cannot log in, irrespective what you do in QlikView. Check with your IT people to make sure that everything is all right on their side.
By the way, I don't think that restarting services would help at all, unless some modification has been made to the account of the user running the services, in which case you should first check that this account has proper permissions (domain account, local Administrators group membership in place, password not changed).
I am trying to implement QV webserver in DMZ. I have an EE QV Server License v 11.2
Below is my configuration
INTRANET: QVS in NTFS QDS DSC QMC QVWS in NTLM (http and port 80)
DMZ SERVER: only QVWS installed and authentication set as NTLM QVWS pointing to above QVS and above DSC in QMC in QV Server QVWS using (HTTPS and 443, server certificate configured)
From Intranet, It is working fine and AD users are able to login and open QV Documents.
From Internet, I am able to open the URL from Internet. But only Local users of DMZ Server Machine are able to login and not the AD users.
Can you help me if i am technically correct or not. Is it possible to enable AD user Authentication through DMZ webserver. Can you guide me on the configuration as to which qlikview service enables authentication.
I have a similar problem and it's in the authorization. When connected through the Internet, you see a login / password at the windows NT authentication, enter a non-domain (MSterligov) and get access. Through the DMZ all the way, you do not get prompted for a login / password or receive a request at the QV and the need to enter the domain (contozo \ MSterligov). I plan to change the welcome page, that automatically inserts the domain.
There are multiple objects available for user collaboration and sharing through QlikView Server:
Sheet objects, including charts
Each of these objects may be defined as a user object, available to authenticated users, regardless of access method or location, or a shared object, available to all users of the document through QVS.
The objects are configured and managed using QlikView Management Console (QMC).
Once QVS is enabled for server objects, any of the QVS object settings are checked, and the document is opened in QVS, a special database file is created and maintained in the same location as the QlikView document. The file has the same name as the QlikView document, but a .Shared file extension.
QlikView document: Presidents.qvw
QVS share file: Presidents.qvw.Shared
If the name of the QlikView document is changed, the .Shared file has to be manually renamed to match before opening the renamed QlikView document in QVS. This preserves the shared objects attached to the document.
to solve the issue you can go to the qlikview document folder, delete all the qvw and all the ‘.qvw.Meta’ and ‘.qvw.Shared’ files in the documents folder and re apply the license, that will make it possiable for you to set the 'Allow this document to be loaded by the QlikView Server'
You can only 'Allow this document to be loaded by the QlikView Server' as the 'NUMBER_OF_DOCUMENTS' in your server license.