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Anonymous
Not applicable

Report not visible on accesspoint


Hi All,

I am facing few issues in Access Point and Management Console.

-Only for few users (having Named CAL) a report is not visible on access point. But for most of the users (having both DOC CAL or Named CAL) the report is visible on access point.

- A user (having Named CAL) is not able to access the access point, but was able to access the link which is directly pointed to the report.

-The web service is frequently going down on server (sometimes 4 times in a day).

I am not sure whether these issues are inter-related or have different reasons. But I need to fix them ASAP.

Thanks in Advance!

Laxmi

15 Replies
ashfaq_haseeb
Champion III
Champion III

Hi,

Do you have publisher?

What version of Qlik you use, provide me with complete build number.

Regards

ASHFAQ

Anonymous
Not applicable
Author

Hi Ashfaq,

We dont have publisher.

The Qlikview version which I am using is 11.20.12129.0 SR4

Laxmi

ashfaq_haseeb
Champion III
Champion III

Ok,

In this case can you tell me how you manage security.

Regards

ASHFAQ

ajaykumar1
Creator III
Creator III

Hi,

Could you please check that whether the named cal user have authorization to open those applications?

Sometimes for the named cal users we are providing the access by giving the authorization to concern applications.

The web down/access point is down may be because of your web server services is down in out of all 5 services.

Just check once.

Regards,

Ajay

Anonymous
Not applicable
Author

Hi Ashfaq,

We have Section Access implemented at script level.

Laxmi

Anonymous
Not applicable
Author

Hi Ajay,

This named CAL used is authorized to open these applications.

Laxmi

deepakqlikview_123
Specialist
Specialist

Hi Laksmi,

Previously I faced same issue.

Do one thing go in accesspoint folder where you maintained your QVW documents.

Right click on Document, Properties-->security-->edit-->

Now Add the users who are having Doc cal /named user cal  but not able to find document in accesspoint.

Hope this helps you.

Thanks

ashfaq_haseeb
Champion III
Champion III

Hi,

make sure to add users to security tab as suggested by deepak.

Regards

ASHFAQ

Anonymous
Not applicable
Author

I have tried doing it. I have added the users to security tab.

It didnt work.

Now I am thinking to restart the server.

Laxmi