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theoat
Partner - Specialist
Partner - Specialist

How to Customize Email Body in Qlik Cloud Reporting Service with Recipient's First Name?

Hello everyone,

I’m currently working with Qlik Cloud Reporting Service to send automated reports by email.
I would like to know if there is a feature or method that allows customizing the email body, for example by adding the recipient’s first name in the text (like “Hello [First Name], here is your report…”).

Capture d'écran 2025-12-03 120316.png

Does Qlik offer a native option for this?

Thank you in advance for your feedback and advice!

Enjoy your Qlik.

Kind regards,
Théo ATRAGIE.

Labels (3)
2 Replies
Lech_Miszkiewicz
Partner Ambassador/MVP
Partner Ambassador/MVP

Hi @theoat 

The way I deal with it is by creating html report with user filter which is then customised to reflect recipient details and use that html as embedded email content. That allows me to build fully customised email body with all the required styling etc..

cheers

Lech

cheers Lech, When applicable please mark the correct/appropriate replies as "solution" (you can mark up to 3 "solutions". Please LIKE threads if the provided solution is helpful to the problem.
Nagaraju_KCS
Specialist III
Specialist III

Hi @theoat ,

Yes, Qlik Cloud Reporting Service supports customizing the email body with the recipient's name using special placeholder tags, but this feature is primarily available when you use an HTML Report Template as the email body.