Qlik Sense February 2022- Failure to open the selected hub with QS Desktop

[savheid]

Hello community.

I have set up an authentication link between the desktop and the servers of my company.

The version of my server is November patch 1.
Everything worked until I installed the February 2022 version, even with a more recent version of dekstop than the server.

Could you tell me if this is the desktop version or if I need to take some actions?

Thanks in advance

[Vinay_B]

Hi @savheid,

Please follow the steps in the article and see if that resolves the issue: https://community.qlik.com/t5/Knowledge/Failed-to-open-the-selected-hub-Cannot-authenticate-Qlik-Sen...

If the issue still persists, please raise a case with our support team for further investigation.

https://community.qlik.com/t5/Knowledge/How-to-create-a-case-and-contact-Qlik-Support/ta-p/1710992

I hope this helps!

[Daniele_Purrone]

Hi @savheid ,
there shouldn't be any issue with the Desktop/Server compatibility in this case.
If the article suggested by @Vinay_B doesn't help, please check the logs under C:\Users\YOURUSERNAME\Documents\Qlik\Sense\Log\System for possible errors, and post them here.

Cheers!

[savheid]

Hi

The confiuration was already with Anonymous User in the virtual proxy osting the link.

And in the logs, there is only this