Hi everyone,
I have a problem upgrading qlik sense on windows (server 2019), I hope someone of you could help me.
While I try to install Qlik Sense February 2022 from November 2021 the upgrade process fails.
I would upgrade from original version November 2021 to May 2023 with an intermediate step by February 2022 to upgrade the repository service.
I get the following error:
Error 0x80070643: Failed to install MSI package.
Error 0x80070643: Failed to execute MSI package.
Error 0x80070643: Failed to configure per-machine MSI package.
Detected failing msi: PostgreSQL125
I access to the server with the user id used for the first installation, few years ago.
I stopped the services as described in the link:
https://community.qlik.com/t5/Official-Support-Articles/Manual-Start-and-Stop-order-of-Qlik-Sense-se...
Then I run the Qlik_Sense_setup.exe as Administrator.
The process end with a failed label when it's Upgrading Repository Database.
System requirements seem to be satisfied, but with a strange situation for .NET framework that needs to be v 4.8 or higher.
I see v4 from Registry Editor HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\NET Framework Setup\NDP\
But I see Core 6 from Registry Editor KEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Updates\.NET
If I try to install .NET framework 4.8 from offline installer the installation process ends because it's already installed.
I also find out that 4.8 cause many problems on server that can be solved importing key registry, as explained in the link
https://techcommunity.microsoft.com/t5/windows-server-for-it-pro/windows-server-2019-and-net-4-8/m-p...
But it do not solves my problem.
Qlik folder it's not in the default path C:\Program Files\... but in a custom folder in D:\ ...
I also check the Connection string editor from dyagnostic tool.
Initially it returns an error because the tool searched the Repository.exe.config in the default path. After I copied the Qlik folder in the Program Files path, keeping the old one, the dyagnostic tool doesn't show any error.
I also tried to change "Personal" registry entry as described in the links
https://community.qlik.com/t5/Deployment-Management/Installation-problem-always-rolls-back/td-p/6627...
https://community.qlik.com/t5/New-to-Qlik-Sense/QlikSense-Desktop-Installation-stuck-at-quot-Staging...
But it doesn't work.
I'm not able to understand the problem and the solution,
have you any suggestions?
Thanks a lot
Claudia
