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Version 5.0. Current as of: 25th January 2024

Qlik and Talend, a Qlik company, may from time to time use the following Qlik and Talend group companies and/or third parties (collectively, “Subprocessors”) to process personal data on customers’ behalf (“Customer Personal Data”) for purposes of providing Qlik and/or Talend Cloud, Support Services and/or Consulting Services.

Qlik and Talend have relevant data transfer agreements in place with the Subprocessors (including group companies) to enable the lawful and secure transfer of Customer Personal Data.

You can receive updates to this Subprocessor list by subscribing to this blog or by enabling RSS feed notifications.

Third party subprocessors for Qlik offerings

Third party subprocessors for Qlik Cloud

Third Party

Location of processing

Service Provided

Amazon Web Services (AWS)

If EU region is chosen:

-        Ireland (Republic of); &

Paris, France (back-up); or

-        Frankfurt, Germany; &

Milan, Italy (back-up); or

-        London, UK; &

Spain (back-up).

 

-        Frankfurt, Germany (Blendr only).

If US region is chosen:

-        North Virginia, US; &

Ohio, US (back-up).

Customer may select one of two APAC locations:

-        Sydney, Australia; &

Melbourne, Australia (back-up); or

-        Singapore; &

Seoul, South Korea (back-up ).

Qlik Cloud is hosted through AWS

MongoDB

If EU region is chosen:

-        Ireland (Republic of);&

Paris, France (back-up); or

-        Frankfurt, Germany; &

Milan, Italy (back-up); or

-        London, UK; &

Spain (back-up)

 

-        Frankfurt, Germany (Blendr only).

If US region is chosen:

-        North Virginia, US; &

Ohio, US (back-up).

Customer may select one of two APAC locations:

-        Sydney, Australia; &

Melbourne, Australia (back-up); or

-        Singapore; &

Seoul, South Korea (back-up).

Any data inputted into the Notes feature in Qlik Cloud

Third party subprocessors for Qlik Support Services and/or Consulting Services

The vast majority of Qlik’s support data that it processes on behalf of customers is stored in Germany (AWS). However, in order to resolve and facilitate the support case, such support data may also temporarily reside on the other systems/tools below.

Amazon Web Services (AWS)

Germany

Support case management tools

Salesforce

UK

Support case management tools

Grazitti  SearchUnify

United States

Support case management tools

Microsoft

United States

Customer may send data through Office 365

Ada

Germany

Support Chatbot

Persistent

India

R&D Support Services

Jira Cloud

Germany, Ireland (Back-up)

R&D support management tool

Altoros

United States

R&D Support Services

Ingima

Israel

R&D Support Services

Galil

Israel

R&D Support Services

Third party subprocessors for Qlik mobile device apps

 

 

Google Firebase

United States

Push notifications

 

 

Third party subprocessors for Talend offerings

Third party subprocessors for Talend Cloud

Third Party

Location of processing

Service Provided

Amazon Web Services (AWS)

Talend Cloud

AMERICAS:

-          Virginia, US; &

Oregon, US (backup).

 EMEA:

-          Frankfurt, Germany; &

Ireland (Republic of)(backup).

 APAC:

-            Tokyo, Japan; & Singapore (backup); or

-             Sydney, Australia; & Singapore (backup).

 

Stitch

AMERICAS:

-              Virginia, US; &

Oregon, US (backup).

EMEA:

-             Frankfurt, Germany; &

Ireland (Republic of) (backup).

These Talend Cloud locations are hosted through AWS

Microsoft Azure

United States:

California; Virginia (backup)

These Talend Cloud locations are hosted through Microsoft Azure

MongoDB

See Talend Cloud locations above

 

 

 

Third party subprocessors for Talend Support Services and/or Consulting Services:

In order to provide Support and/or Consulting Services, the following third party tools may be used.

Sub-processor

Data Center Location

Service Provided

Github

United States

Support ticket replication, troubleshooting

Intercom

United States

In-app customer support messaging service

Atlassian

France

United States

Project management; support issue tracking

Jira Cloud

Germany, Ireland (Back-up)

R&D support management tool

Microsoft

United States

Email provider, if the Customer sends Customer Personal Data through email.

Proofpoint Secure Share

 

United States

 

File sharing if Customer files include Customer Personal Data.

Salesforce

United States

CRM; support case management

 

 

Affiliate Subprocessors for Qlik and Talend

Affiliate Subprocessors

These affiliates may provide services, such as Consulting or Support, depending on your location and agreement(s) with us. Our Support Services are predominantly performed in the customer’s region: EMEA – France, Sweden, Spain, Israel; Americas – USA; APAC – Japan, Australia, India.

Subsidiary Affiliate

Location

QlikTech International AB, Talend Sweden AB

Sweden

QlikTech Nordic AB

Sweden

 QlikTech Latam AB

Sweden

QlikTech Denmark ApS

Denmark

QlikTech Finland OY

Finland

QlikTech France SARL, Talend SAS

France

QlikTech Iberica SL (Spain), Talend Spain, S.L.

Spain

QlikTech Iberica SL (Portugal liaison office), Talend Sucursal Em Portugal

Portugal

QlikTech GmbH, Talend Germany GmbH

Germany

 QlikTech GmbH (Austria branch)

Austria

QlikTech GmbH (Swiss branch), Talend GmbH

Switzerland

QlikTech Italy S.r.l., Talend Italy S.r.l.

Italy

Talend Limited

Ireland

QlikTech Netherlands BV, Talend Netherlands B.V.

Netherlands

QlikTech Netherlands BV (Belgian branch)

Belgium

Blendr NV

Belgium

QlikTech UK Limited, Talend Ltd.

United Kingdom

Qlik Analytics (ISR) Ltd.

Israel

QlikTech International Markets AB (DMCC Branch)

United Arab Emirates

QlikTech Inc., Talend, Inc., Talend USA, Inc.

United States

QlikTech Corporation (Canada), Talend (Canada) Limited

Canada

QlikTech México S. de R.L. de C.V.

Mexico

QlikTech Brasil Comercialização de Software Ltda.

Brazil

QlikTech Japan K.K., Talend KK

Japan

QlikTech Singapore Pte. Ltd., Talend Singapore Pte. Ltd.

Singapore

QlikTech Hong Kong Limited

Hong Kong

Qlik Technology (Beijing) Limited Liability Company, Talend China Beijing Technology Co. Ltd.

China

QlikTech India Private Limited, Talend Data Integration Services Private Limited

India

QlikTech Australia Pty Ltd, Talend Australia Pty Ltd.

Australia

QlikTech New Zealand Limited

New Zealand

 

In addition to the above, other professional service providers may be engaged to provide you with professional services related to the implementation of your particular Qlik and/or Talend offerings; please contact your Qlik account manager or refer to your SOW on whether these apply to your engagement.

Qlik and Talend reserve the right to amend its products and services from time to time. For more information, please see www.qlik.com/us/trust/privacy and/or https://www.talend.com/privacy/.

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