Same Session Count in Operation and Session Monitor
Due to the current designs of the Operation and Session Monitor, it's possible to have differing session counts for users. These should logically be the same.
The Sessions and Operations Monitors are two documents that are shipped with Qlik Sense. They seek to show information about the running of the system so the administrator can more efficiently execute on his job. Both of these monitors will count the number of sessions against the system by end users. The issue is that they count these sessions differently. So, if I open the Operations Monitor I can see 33 sessions for a time period, but the Sessions Monitor will show 35 sessions for the same time period.
Since these are both coded by Qlik and offered as part of the product, the ask is to normalize the algorithms between the two monitors. This was raised as a bug in QB-1734, which came back "working as designed". Therefore, I've submitted this Ideation post: to change the design.
Please update if there is anything as I still see the difference in between.
And one of the Customer wants to know which metric should be preferred to use when analyzing the session counts?
The Session Monitor counts sessions using this logic: sum([Session Count] where session count is defined as IF(proxy_session_id=0,0,1) AS [Session Count]
The license monitor counts sessions using this logic: count(proxy_session_id_app_id) where proxy_session_id_app_id is defined as proxy_session_id&object_id as proxy_session_id_app_id
Since Sessions Monitor registers short sessions (less than 40 seconds) as per
Hi @Rakesh_Basappa , after my initial review to check for adherence to guidelines and correct labels and tags, the ideas are put in the queue for the product managers to review. I will check with them to update the status on this idea.
We have noticed similar difference in Session counts provided by Session monitoring dashboard and Operation monitor. The difference for for session less than 40 seconds can be understood, but we have session which lasted for 30 mins still entry not captured in operations monitor.
NOTE: Upon clicking this link 2 tabs may open - please feel free to close the one with a login page. If you only see 1 tab with the login page, please try clicking this link first: Authenticate me! then try the link above again. Ensure pop-up blocker is off.