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Same Session Count in Operation and Session Monitor

Chris_Rice
Support
Support

Same Session Count in Operation and Session Monitor

Due to the current designs of the Operation and Session Monitor, it's possible to have differing session counts for users. These should logically be the same.

 

See QB-1734

Tags (2)
5 Comments
Meghann_MacDonald

Hi @Chris_Rice ,

Can you clarify what your idea is? What product are you talking about? What do you mean by Session Monitor / Session count?

The ideation blog is for Qlik product ideas - if this is an idea for support, please submit it with them. 

Meghann

Chris_Rice
Support
Support

Hey Meghann,

 

The Sessions and Operations Monitors are two documents that are shipped with Qlik Sense. They seek to show information about the running of the system so the administrator can more efficiently execute on his job. Both of these monitors will count the number of sessions against the system by end users. The issue is that they count these sessions differently. So, if I open the Operations Monitor I can see 33 sessions for a time period, but the Sessions Monitor will show 35 sessions for the same time period. 

Since these are both coded by Qlik and offered as part of the product, the ask is to normalize the algorithms between the two monitors. This was raised as a bug in QB-1734, which came back "working as designed". Therefore, I've submitted this Ideation post: to change the design.

 

Thanks!

Meghann_MacDonald

Got it, thank you for clarifying! Sorry for the delay. 

Meghann

Rakesh_Basappa
Support
Support

Hi @Meghann_MacDonald ,

Please update if there is anything as I still see the difference in between.

And one of the Customer wants to know which metric should be preferred to use when analyzing the session counts?

The Session Monitor counts sessions using this logic:
sum([Session Count] where session count is defined as IF(proxy_session_id=0,0,1) AS [Session Count]
 
The license monitor counts sessions using this logic:
count(proxy_session_id_app_id) where proxy_session_id_app_id is defined as proxy_session_id&object_id as proxy_session_id_app_id
 
Since Sessions Monitor registers short sessions (less than 40 seconds) as per
 
and
 
License monitor count can appear as slightly higher than other monitoring apps due to their respective design choices as per https://help.qlik.com/en-US/sense-admin/May2021/Subsystems/DeployAdministerQSE/Content/Sense_DeployA... 
Meghann_MacDonald

Hi @Rakesh_Basappa , after my initial review to check for adherence to guidelines and correct labels and tags, the ideas are put in the queue for the product managers to review. I will check with them to update the status on this idea.