Dear Qlik,
We're encountering multiple issues in trying to manage a Qlik Sense Saas environment efficiëntly on a daily basis.
I've created a couple of ideas already, but to be honest I'd like them to be resolved in a single sprint/update.
At the moment a tenant admin can't access all features of the tenant and all features of the apps within the tenant.
So the name "tenant admin" isn't really the right name for this role.
At the moment there's no tenant administrator available that can manage the complete tenant with all of its features.
Request 1: Tenant admin needs same rights on a space and an app as the original "owner/creator"
When you create a space and an app then you're automatically become the owner of the app.
Now you're the only one that's allowed to use the data load editor for example.
What is the current work around if you want to change an app that's orignally created by your colleague?
You need to go to the management console;
You need to change the owner of the space. Please note that the current owner, being the original creator for example is removed from the space immediately;
You need to change te owner of the app;
Than you need to add the original creator of the app as a member to the space again otherwise the reload doesn't work, because the connection is linked to the original creator of the connection and can'te be managed by a Tenant admin as well (that's another issue);
Than finally you can go into the data load editor and work on the app.
Request 2: Tenant admin can't manage the connections created by other users
A tenant admin can't access the details of a connection that has been created by another user. So when I need to change something in a connection I need to ask my colleague to change that or even worse I need to setup a complete new connection and change the apps associated with this connection.
And that's when my colleague is still a user. What happens when my colleague decides to change jobs and leaves the company?
I have to go through all of his connections and recreate them and change all the apps.
Request 3: "My sheets" should be accessable by tenant admins
When you have a sheet that's not public but work in progress by another user you can't access that sheet. So you can't collaborate on an app without setting a sheet to public and than your colleague can access the sheet.
Everytime you need to think about this and with all the other things you need to think about and work arounds this tends to be forgotten.
Kind regards,
Sebb.
Please send me a pm if you want to get in contact.