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Insufficient Privileges to register the license - the operation failed due to insufficient privileges

Insufficient Privileges to register the license - the operation failed due to insufficient privileges

Registering a license using a control number and serial key combination leads to the following error: 
 

The Operation failed due to insufficient privileges


Browser developer tools show more detail on the error:
 

Multi cloud licenses should be set via a signed license key and not vie a LEF.



User-added image

Environments:

  • Qlik Sense Enterprise on Windows, February 2019 and later
  • Qlik Sense License created or updated after July 5th, 2019

 

Cause:


If the LEF contains the rows...

ANALYZER_TIME;#;;
CLOUD_SERVICE;YES;;
ELASTIC;YES;;


Or if the LEF contains rows...

CLOUD_SERVICE;YES;;
ELASTIC;YES;;


... then a Signed License Key will be required to activate the product.

 

Resolution:


The following features are only supported when activating Qlik Sense using a Signed License Key (SLK):

  • Multi-cloud deployments
  • Licenses with Analyzer capacity licenses

However, the new activation process is currently optional.

If the environment cannot access Qlik's licensing server via an Internet connection due to corporate policy, please log a Customer Support Case stating you cannot use a SLK due not being able to contact the license server. 

Workaround:

  • If the features above and use of the unified Signed License Key are not needed, please open a Customer Support case for requesting removal of these capabilities from the license.

Related content:

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Revision #:
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Last update:
‎2020-08-24 09:49 AM
Updated by:
 
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