Qlik Alerting: "Internal Server Error" when setting up Qlik Alerting (Step 4: Select an admin)

[Patricia_Silva]

Setting up Qlik Alerting fails on step 4 with error:

Internal Server Error. Please check logs

 

Environment

• Qlik Alerting November 2020
  
  

Resolution

A bug was introduced that was stopping admin users from adding a custom email, if email was not found in Qlik Sense user.

Information provided on this defect is given as is at the time of documenting. For up to date information, please review the most recent Release Notes, or contact support at support.qlik.com with the ID QIAB-355 for reference.

 

Fix Version

Qlik Alerting February 2021

Cause

Product Defect ID: QIAB-355

Related Content

https://help.qlik.com/en-US/alerting/February2021/pdf/Qlik%20Alerting.pdf

[Hoover]

Hi guy's,

I experience the same issue at step 3 when trying to config the email. I receive the same error "Internal Server Error" with no way forward. This is on the Feb 2021 version. Is there a fix/resolution for this yet? Thanks