Qlik Community

Ask a Question

Support Knowledge Base

Search or browse our knowledge base to find answers to your questions ranging from account questions to troubleshooting error messages. The content is curated and updated by our global Support team

Announcements
Join us March 10th, 7 ways modern analytics can help you take smarter action. REGISTER NOW

Qlik Sense Analytics Platform (QAP) License and Dev-Hub: You cannot access Qlik Sense because you have no access pass

obo
Support
Support

Qlik Sense Analytics Platform (QAP) License and Dev-Hub: You cannot access Qlik Sense because you have no access pass

After Applying a Qlik Analytics Platform (QAP) License the error "You cannot access Qlik Sense because you have no access pass" is displayed on the Dev-Hub.

Environment: 

Qlik Sense Analytics Platform, any version 
 

 

Resolution:


A possible root cause of this issue is the lack of the line in the LEF content:

PRODUCT;PLATFORM;;


Verify your current license / LEF by following these steps:

  • Review your LEF on http://lef1.qliktech.com/manuallef/default.aspx
  • Open the Qlik Sense Management Console (QMC) and navigate to --> Start --> License
  • Compare the LEF checker result to the LEF in the QMC. 
  • If different, replace the LEF in the QMC with the LEF from the checker. 
  • You will need the Control Number as well. <Apply>
  • Once complete, retry and see if you get the No Access Pass error. 


Should the LEF not include the PRODUCT;PLATFORM;; tag, please contact your Account Manager so that appropriate adjustments can be made to your license. 

Labels (1)
Version history
Revision #:
2 of 2
Last update:
‎2020-12-15 06:09 AM
Updated by:
 
Contributors