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Troubleshooting Qlik GeoAnalytics Installation with Qlik Sense

Zareh_T
Support
Support

Troubleshooting Qlik GeoAnalytics Installation with Qlik Sense

If the installation of Qlik GeoAnalytics is not successful, you may experience errors such as "Invalid License" or "Invalid Visualisation" displayed instead of a map.

These issues are mainly related to the installation path of the extensions or wrong/blank license number reference in the extension client-side code js files.
 

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  1. Check if the extensions and the path to the extensions during setup are correct.
  2. Make sure to choose "Custom Installation" ( if shared persistence ) and point the path to the shared folder \staticcontent\extensions 

    (Run Setup - Make sure that "Custom Installation" is selected and enter the custom path)

    Standard path: C:\ProgramData\Qlik\Sense\Repository\Extensions

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  3. Open the application in the Hub and
  4. Press F12 to load developer tools (if using Google Chrome)
  5. In the Network tab, trace the HTTP calls when the map loads and see if the license key is referenced in the HTTP calls trace
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  6. If the license key is not visible, go to the extension folder of the map and open  the file "License.js"

    C:\ProgramData\Qlik\Sense\Repository\Extensions\IdevioMap )

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  7. Insert the license number where the line of code says xxxxxxxx :
        define([], function () {return 'xxxxxxx:1503547110528';});
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  8. Save the file then do the same for all extensions
  9. Run Setup - Make sure that Custom Installation is selected and put the custom path
  10. Restart the Qlik Sense Engine Service to detect new connectors
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Revision #:
2 of 2
Last update:
‎2020-12-21 07:39 AM
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