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Jamie_Gregory
Digital Support
Digital Support

Hello Qlik Users!

I hope you are all doing well!

Yesterday, I blogged the new releases for Qlik Sense Patch Wednesday. After the announcement, a few users reported an error when installing Qlik Sense June 2020 Patch 1. Users have reported the following error:

Update failed: Ensure that Qlik Sense June 2020 is installed before you install Qlik Sense June 2020 Patch 1.

Qlik Support and R&D investigated the issue and it was found that the Qlik Sense June 2020 GA installer had the incorrect build number, causing June 2020 Patch 1 to error out during the installation. The Qlik Sense June 2020 GA installer with the correct build number is now available on the Qlik download site.

For those that have Qlik Sense June 2020 GA version 13.82.3 installed, please download the new Qlik Sense June 2020 Patch 1. This new patch will allow you to upgrade version 13.82.3 to 13.82.6 instead of having to uninstall/reinstall the GA release.

As with all software, please follow best practices when installing and/or upgrading by backing up your Qlik Sense environment and testing in a QA environment first. For more guidance on installing Qlik Sense, see the Qlik Sense Installation Guide. upgrade, see the Qlik Sense Upgrade guide. This guide was put together by the Qlik Digital Support team and offers step-by-step instructions, pictures and troubleshooting tips. 

We apologize for any inconvenience this issue causes.

Please subscribe to the Qlik Support Updates Blog by clicking the green Subscribe button and give this post a like if you found it helpful. If you have any questions, please let us know in the comments.

Thank you for choosing Qlik!

Kind regards,

Qlik Global Support

35 Comments
FrankBerger
Contributor
Contributor

Why can't you just republish a new Patch1 which will accept 13.82.3 as initial release and fix the gaps between 13.82.3 and target13.82.6 (patch1 )  ?

856 Views
korsikov
Partner
Partner

@ssamuels  about Reinstall June 2020 GA"

I make backup and install New June 2020 IR as usial new version. Like update from April to June.

818 Views
fabrice_lawson
Employee
Employee

We are working on providing a patch build based on 13.82.3. For our users that already installed June 2020 GA 13.82.3 can use this build. Stay tuned for the update 

767 Views
Mirham
Contributor II
Contributor II

I been having a lot of problems with small bugs with this version, i would advise other people to wait until Qlik solves them.

725 Views
Jamie_Gregory
Digital Support
Digital Support

@FrankBerger @ssamuels @oknotsen @Mirham We have updated this post with a link to a new Qlik Sense June 2020 Patch 1 that will allow you to update without having to uninstall/reinstall the GA release. 

For those that have Qlik Sense June 2020 GA version 13.82.3 installed, please download the new Qlik Sense June 2020 Patch 1This new patch will allow you to upgrade version 13.82.3 to 13.82.6 instead of having to uninstall/reinstall the GA release.

I hope that helps!

704 Views
Jamie_Gregory
Digital Support
Digital Support

@korsikov Thank you for the feedback! I will pass it along to the team.

701 Views