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Katie_Davis
Digital Support
Digital Support

2 hour outage period for LEF database updates

Hello Qlik Users, 

We want to notify all customers that on Saturday, September 11th, 2021, there will be an interruption to services for our on-premise customers for approximately two hours – shown across the global time zones below:   Outage Time Frames.JPG

 Qlik will be using this time to consolidate data and update the infrastructure to better support our overall service. This maintenance will not affect our SaaS customers.  

Alert: During this service window, we kindly ask you not to perform any product upgrade or licensing procedures as our back-end servers will be inaccessible. Operations around the purchase and upsell in any form should also be avoided. 

We expect the possible interruption in services to be minimal and all operations shall resume immediately after the maintenance window. 

Your understanding and patience are appreciated. 

If you haven’t already, subscribe to the Qlik Support Updates Blog by clicking the green Subscribe button so you can be notified about important announcements like this one. Please let us know if you have any questions or feedback in the comments below. 

Kind Regards, 

Qlik Global Support 

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