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Support Updates Blog

Important and useful support information about end-of-product support, new service releases, and general support topics.

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Coming Aug. 9: New Simplified Authoring for Qlik Sense SaaS – For Details, CLICK HERE
Jamie_Gregory
Community Manager
Community Manager

Hello Qlik Users!

There is a new Qlik Fix video available! The quick video reviews where to find the reload logs as well as the event logs in the Qlik Sense SaaS.

If you’re a Qlik Sense Business customer or using Qlik Sense Enterprise SaaS, definitely take a look at it so you can get familiar with the location of the logs. These logs can be really helpful when troubleshooting an issue.

We also discussed the Event logs in the latest Talk to Experts Tuesday Qlik Sense Business session. The discussion begins at mark 36:39. A client was having an issue with trying to replace a file and the panel did an excellent job walking through what troubleshooting steps would be taken if you created a case for the issue, which included looking at the Event logs.

Please let us know if you have any questions about the reload logs or the event logs in SaaS using the comments below.

Want to share something you created? See Introducing Featured Content Friday! for more information on submitting your dashboards, workarounds, how-to’s and more!

Thank you for choosing Qlik!

Kind regards,

Qlik Digital Support