Qlik Community

Support Updates Blog

Important and useful support information about end-of-product support, new service releases, and general support topics.

Announcements
CASE PORTAL: Inability to view all organizations' cases. We are investigating. Thank you for being so patient.
Jamie_Gregory
Community Manager
Community Manager

Hello Qlik Users,

Happy Friday!

To make Qlik's knowledge base (KB) as accessible as possible, we have begun a process of migrating our article database directly to the Qlik Community. This is a part of our initiative to combine and condense some of our Support resources to a single platform. A new section is now available in the Qlik Support Knowledge menu called Qlik Support Knowledge Base where articles can be accessed.

Jamie_Gregory_0-1594988510465.png

While the migration takes place, you might see some articles within the Qlik Support Portal display a new message like the one below. Clicking the link within the message will take you to the article that now resides in the Qlik Support Knowledge Base on Qlik Community.

Error message: You've arrived in the past. This article has been moved to our Community.Error message: You've arrived in the past. This article has been moved to our Community.

The articles you can find in our KB in the Qlik Community are some of our most used content globally. New content will be coming shortly and the rest of our KB will follow.  Once the migration is complete, we will walk you all through using the new KB and the options for subscribing to the KB itself as well as individual articles. For the time being, we ask you to hold off on subscribing to either as we do not want you to get inundated with alerts while we are still moving everything (for the first time ever, I am asking you not to subscribe!). We will keep you all updated on the progress of the migration. 

You can of course still access the full KB through the Support Portal. This will continue to be available and return results from all our repositories. 

 We're looking forward to hearing from you and if you have any questions, please let us know. Be sure to subscribe to the Qlik Support Updates Blog by clicking the green Subscribe button to stay up-to-date with the latest Qlik Support announcements. Please give this post a like if you found it helpful!

Kind regards,

Qlik Digital Support Team