It’s been just over a month since we rolled out our support chatbot! If you look under the hood of our chat feature, you’ll see that the engine is an incredibly smart machine learning program, with our experienced digital support staff as its dedicated mechanics. Your questions are the fuel that drives the engine, so thank you for using chat!
Since our last update, we’ve added 5 new conversation paths covering:
Education & Certification answers to lead you to our training and academic programs
Product & Pricing Answers to help you find product pricing information and get in touch with Sales team.
Additional Customer Service answers regarding account and access issues.