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The Support Updates blog delivers important and useful Qlik Support information about end-of-product support, new service releases, and general support topics.

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Skip the ticket, Chat with Qlik Support instead for instant assistance.
Katie_Davis
Digital Support
Digital Support

Are you tired of waiting for support tickets to be addressed and resolved? Look no further! Our Support Chat is here to revolutionize your customer support experience, providing instant assistance, saving you time and effort.

At Qlik, we understand the importance of prompt and efficient customer service. That's why we've invested in cutting-edge chatbot technology that is designed to understand and address your concerns in real-time. Our chatbot is trained to handle a wide range of customer inquiries and support requests, from simple FAQs to more complex issues. When you need further assistance, our live agents are on standby to help.

So why chat with Qlik Support instead of opening a support ticket? We can think of some pretty compelling reasons:

Time-Saving: Our chatbot provides instant responses to your inquiries, eliminating the need to wait for a support ticket to be assigned and resolved. You'll receive immediate assistance, ensuring that your questions are addressed in a timely manner. 

Convenience: Our chatbot is available 24/7, providing you with round-the-clock assistance. Or you can be connected to live agents who are on standby 24/7 for critical issues and 24/5 for standard support. You can access our chat from anywhere, at any time, using your preferred device. Whether you're at home, at work, or on the go, our chatbot is always ready to help.

Self-Service Options: Our chatbot is equipped with self-service options, allowing you to find answers to common questions or troubleshoot issues on your own. This empowers you to resolve simple inquiries without having to wait for assistance. The best part? The more you use our chatbot, the better it gets at understanding your needs and providing accurate responses.

Expert-backed: Our team of engineers will work hand in hand with our chat. If you need to be connected to a live agent or create a case for further troubleshooting, our chatbot will efficiently guide you through the process, saving you time and effort.

Our chat is a game-changer in customer support. Say goodbye to support tickets and hello to a new era of efficient and convenient customer service. Try it out today and experience the future of customer support!

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