NPrinting Connections Fail after Qlik Sense Upgrade or Root Certs Changed

[Jamie_Gregory]

Hello Qlik Users!

I hope you all had a wonderful weekend!

I wanted to share this NPrinting article with you all that addresses an issue with NPrinting connections failing after upgrading Qlik Sense or a change to the Qlik Sense root certificates.

There were some fixes earlier this year in Qlik Sense for NodeJS that required certificates to be recreated. Due to the Qlik Sense certificates being recreated, the certificates will need to be exported for NPrinting and replaced in the NPrinting server path as well.

Please check out NPrinting Connections Fail After Qlik Sense Upgrade or Qlik Sense root certificates changed for explicit steps to resolve the issue.

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Kind regards,

Qlik Digital Support