Qlik Account logins impacted by Auth0 outage

[Jamie_Gregory]

Hello Qlik Users!

Update as of 4:13 pm EDT on 4/20/2021 - We are receiving reports that the service is restored. Qlik is continuing to monitor. 

Auth0, a partner of Qlik’s, is currently experiencing an outage impacting Qlik Cloud Services. Customers using Qlik Accounts to login into their tenant are having issues logging in at this time.

Qlik is closely monitoring the situation and will keep you posted as more information becomes available. Please subscribe to the Qlik Status page to receive updates on the issue. View Auth0’s status page for more details on the outage.

Customers using their own IDP are not affected by this outage.

Kind regards,

Qlik Digital Support

[RoyBUK]

Hi Jamie - The only error message I got is one stating that something had gone wrong and a link to click on to contact Support 

This then progressed to a blank screen with the Qlik Banner across the top.

I have tried to login this morning and it has logged in correctly

Thanks

[Miho_T]

The issue to login support portal from "Are you a returning user? Sign in to begin" raised by @KellyIBT is now fixed. Kelly, thank you for bringing this up to our attention. 

[KellyIBT]

Thanks @Miho_T I really appreciate that this has been fixed.   Works well now.