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Support Updates

The Support Updates blog delivers important and useful Qlik Support information about end-of-product support, new service releases, and general support topics.

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Jamie_Gregory
Community Manager
Community Manager

Hello Qlik Users!

Last week I blogged about a Qlik Sense Desktop June 2020 Install Issue. To recap, the software would crash when authenticating if a previous version of Qlik Sense Desktop had been installed.

I am happy to report that this issue is resolved in the Qlik Sense Desktop June 2020 Patch 2 installer. The release is now available on the Qlik download site. After installing, verify the version installed is Qlik Sense Desktop June 2020 Patch 2 Update 1.

It was also communicated that the free version of Qlik Sense Desktop was to end on June 30, 2020. Due to the authentication issue, it was pushed back. The new end date for the free version of Qlik Sense Desktop is now July 14, 2020.

Users will still be able to access their Qlik Sense Apps via their local file system (default path is C:\Users\username\Documents\Qlik\Sense\Apps) and copy the files to other editions of Qlik Sense. 

To continue working in Qlik Sense Desktop, users must authenticate against either SaaS editions of Qlik Sense or Qlik Sense Enterprise on Windows.  Please note: Authentication against Qlik Sense Enterprise on Windows requires a professional license.

Qlik Sense Desktop authentication within SaaS editions of Qlik Sense.Qlik Sense Desktop authentication within SaaS editions of Qlik Sense.

For more information, please see the Changes to Qlik Sense Desktop in 2020 FAQ.

If you have any questions, please let us know in the comments below and we will reach out to the appropriate team if we do not have the answer. Please give this post a like if you found it useful and don’t forget to subscribe to the Qlik Support Updates Blog to stay up-to-date!

Kind regards,

Qlik Digital Support

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