Qlik Sense Desktop June 2020 Install Issue

[Jamie_Gregory]

Hello Qlik Users!

I hope everyone had a great weekend!

A defect with a work around has been identified that causes Qlik Sense Desktop June 2020 to crash when authenticating if a previous version of Qlik Sense Desktop was installed.  We anticipate correcting this defect in the coming days with a new install file.  Until the defect has been corrected there are two options:

1. Clean install
1. Backup all apps (QVF files) in existing install.  The default location is %UserProfile%\My Documents\Qlik\Sense\Apps
2. Uninstall the previous version of Qlik Sense Desktop
3. Remove all files from %LocalAppData%\Programs\Qlik
4. Install Qlik Sense Desktop June 2020
5. Proceed with authenticating Qlik Sense Desktop as documented
2. Do not upgrade to Qlik Sense Desktop June 2020 until the fix is released
1. Continue to use Qlik Sense Desktop in free mode or authenticated mode. 
2. Note: Qlik will continue to allow for the free use of Qlik Sense Desktop until 1 week after releasing a fix.

We apologize for any inconvenience this causes and will let you know what the new installation file is available for download. We will also let you know the new end date for free use of Qlik Sense Desktop.

Please let us know if you have any questions. Give this post a thumbs up if you see it and please share it with your colleagues! If you’re not already, subscribe to the Qlik Support Updates Blog to stay up-to-date.

Kind regards,

Qlik Digital Support

[pablolabbe]

Here is the download link for version April/2020 patch 3

https://da3hntz84uekx.cloudfront.net/QlikSenseDesktop/13.72/3/_MSI/Qlik_Sense_Desktop_Setup.exe

[GillesB]

Thanks a lot

[Jamie_Gregory]

Hello Everyone! We have posted an update on the issue here.

[yoko1106]

Hello, I clicked on "here" but I get #blocked. 

[Jamie_Gregory]

It is fixed @yoko1106 

[yoko1106]

Yes, thank you very much!! This is wonderful and I have shared with our team!

[Fer1]

Hi all,

The issue follow in desktop version.

I reinstalled many times, also tried other versions, but problems remain. I can not work. The windows always show me: "Add Authentication Link" Error.

If I was selected Login to my Qlik Authentication, show me the error: "Could not authenticate on the selected server. Make sure your internet connection is working and try again"

Could you help me, please?

regards.

Fer.

[SashaM]

Hi there,

I'm trying to authentificate Qlik Sense Desktop (June 2020) using QS Enterprise hub authentification link. My QS hub url starts with http://, but the created link has url starting with https://.

I tried both: to use the created link as it was and to change the link from https:// to http:// in Settings.ini file either, but it didn't work. 

UPD. The problem has resolved by changing https:// to http:// in Client authentification link Host URI located in QMC - Virtual Proxies - Edit Proxy - Client authentification link. 

[Taoufiq_Zarra]

Hi All,

I think there is a problem in the last unlock file :

https://community.qlik.com/t5/New-to-Qlik-Sense/Qlik-Sense-Desktop-Unlock/m-p/1754096#M173581

[Wlad_Masi]

Hello community,

It was identified a problem on Qlik Sense Desktop authentication using the unlock file.
The problem is fixed and is planned to be delivered in our Qlik Sense Desktop November 2020, version.

You will need to download and update to Qlik Sense Desktop November 2020 version and apply the unlock file.