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Sonja_Bauernfeind
Digital Support
Digital Support

Edited December 5th: identified upgrades leading to complications with extensions
Edited December 6th: added workaround for extension complication
Edited December 10th: added CVEs (CVE-2024-55579 and CVE-2024-55580)
Edited December 12th, noon CET: added new patch versions and visualization and extension fix details; previous patches were removed from the download site

Hello Qlik Users,

New patches have been made available and have replaced the original six releases. They include the original security fixes (CVE-2024-55579 and CVE-2024-55580) as well as QB-30633 to resolve the extension and visualization defect.

If you continue to experience issues with extensions or visualizations, see QB-30633: Visualizations and Extensions not loading after applying patch.

Security issues in Qlik Sense Enterprise for Windows have been identified, and patches have been made available. Details can be found in Security Bulletin High Severity Security fixes for Qlik Sense Enterprise for Windows (CVE-2024-55579 and CVE-2024-5558....

Today, we have released six service releases across the latest versions of Qlik Sense to patch the reported issue. All versions of Qlik Sense Enterprise for Windows prior to and including these releases are impacted:

  • May 2024 Patch 9
  • February 2024 Patch 13
  • November 2023 Patch 15
  • August 2023 Patch 15
  • May 2023 Patch 17
  • February 2023 Patch 14

 

No workarounds can be provided. Customers should upgrade Qlik Sense Enterprise for Windows to a version containing fixes for these issues. November 2024 IR, released on the 26th of November, contains the fix as well

  • November 2024 Initial Release
  • May 2024 Patch 10 or 11 (both valid)
  • February 2024 Patch 14 or 15 (both valid)
  • November 2023 Patch 16 or 17 (both valid)
  • August 2023 Patch 16 or 17 (both valid)
  • May 2023 Patch 18 or 19 (both valid)
  • February 2023 Patch 15 or 16 (both valid)
This issue only impacts Qlik Sense Enterprise for Windows. Other Qlik products including Qlik Cloud and QlikView are NOT impacted.

All Qlik software can be downloaded from our official Qlik Download page (customer login required). Follow best practices when upgrading Qlik Sense.

The information in this post and Security Bulletin High Severity Security fixes for Qlik Sense Enterprise for Windows (CVE-2024-55579 and CVE-2024-5558... are disclosed in accordance with our published Security and Vulnerability Policy.

 

The Security Notice label is used to notify customers about security patches and upgrades that require a customer’s action. Please subscribe to the ‘Security Notice’ label to be notified of future updates. 

Thank you for choosing Qlik,
Qlik Global Support

129 Comments
Sonja_Bauernfeind
Digital Support
Digital Support

Hello @prinzchristian 

Please report any issues not related to extensions and visualizations (affecting the patches mentioned above, not November 2024) to Qlik Support.

All the best,
Sonja

1,287 Views
fmarvnnt
Partner - Creator III
Partner - Creator III

Hi 

prinzchristian ,

It happened even in the past with other releases..

I guess after installing patch 1 the system searches for DLLs into a different folder.  Please check in *Common Files*  and in the ShareRoot whether you find its..

Could be is not related with security patches code.

Keep us updated.

 

FMa

 

 

1,204 Views
Samv22
Contributor
Contributor

@Sonja_Bauernfeind @Katie_Davis 
Thanks both of you, seems like the extension issue has been addressed after your recommended fix in Aug 2023 Patch 16.  

1,112 Views
M_B
Creator
Creator

Hello Qlik team,

I recently applied the May 2024 Patch 10 to all our servers and now the mobile app will not open apps.

After logging in, you can see the streams and the apps. Opening any app leaves you with blank screen. I am not a 100% sure the patch caused the issue but it is the only thing that has changed recently. The mobile app was working before the update. Does not matter whether it is Android or IOS

Best regards.

886 Views
mpc
Partner Ambassador
Partner Ambassador

Hi, 

Did you upgrade the mobile app too ? 

Regards

0 Likes
873 Views
M_B
Creator
Creator

Hello @mpc,

I looked up the app on the Google play store but the is no update. I am using the "Qlik Sense Client-Managed" app.

0 Likes
841 Views
eyalnir_qlik
Partner - Creator
Partner - Creator

Hello M_B

I encountered with the same issue some days ago, the customer is running May 2024 Patch 9,

Hence, it seems that the issue isn't referring to Patch 10, I'm still investigate the issue.

Regards

 

0 Likes
808 Views
roelvandeven
Partner - Contributor III
Partner - Contributor III

Hello @M_B ,

Try removing the cookies from you browser.
I had the same issue and removing the cookies solved it for me.

Kind regards,

Roel

0 Likes
788 Views
CJ_Bauder
Partner - Contributor III
Partner - Contributor III

Thanks @Sonja_Bauernfeind  and @Katie_Davis for great instructions on resolving the viz extension issue! Let us know when this is resolved or integrated into the patches themselves.  

779 Views
jeremyseipel
Partner - Contributor III
Partner - Contributor III

@Sonja_Bauernfeind  similar to what CJ said, please provide an ETA on when we can expect the patch that includes the viz fix.  This will prevent us from updating clients twice.

0 Likes
721 Views