Upcoming Maintenance for Qlik Cloud: March 2026

[Sonja_Bauernfeind]

Qlik Cloud will undergo scheduled maintenance in March 2026. We’re upgrading and scaling our infrastructure to deliver a faster, more reliable, and seamless experience for you. These improvements strengthen performance, enhance stability, and ensure our platform continues to grow with your needs.

The maintenance windows will occur per region and are expected to last a maximum of 60 minutes.

What is the expected impact?

Qlik Cloud will undergo scheduled maintenance that includes two separate impacts:

(1) Qlik Cloud – Identity Services (Limited to three Regions | 30 Minutes)

Qlik Cloud will experience a functional degradation of 30 minutes, during which its Identity Services are impacted:

Impacted Regions:

• Qlik Cloud – AWS – Asia Pacific (Mumbai)
• Qlik Cloud – AWS – Europe (Ireland)
• Qlik Cloud – AWS – US East (N. Virginia)

During this time:

• No new tenants can be created
• Users cannot be managed, which includes:
  • Creating or inviting new users
  • Updating user profiles
  • Assigning groups
  • Changing roles and permissions
  • Deactivating or deleting users
• Group Management is unavailable, which includes:
  • Creating new groups
  • Modifying group settings
  • Adding or removing members
  • Updating group roles
• Role and Permission management is unavailable, which includes:
  • Creating or modifying custom roles
  • Updating permission assignments
  • Changing role settings

No other impact is expected. Existing users can continue to log in and use their assigned Qlik Sense applications as normal. Automation and report features will continue to function without interruption.

If the existing user’s IdP (Identity Provider) information has changed, they may not be able to log in during the maintenance window. You may see the error BAD-GATEWAY, Invalid response from the upstream service.

Modifying roles or permissions during the maintenance window leads to a Failed to update role error with the error code IDENTITIES-10405.

(2) Qlik Answers (Global Impact – 60 minutes)

A full outage of Qlik Answers during the 60-minute maintenance window. Knowledge base indexing and any queries will fail to run.

Impacted Regions:

• Qlik Cloud – AWS – Asia Pacific (Tokyo)
• Qlik Cloud – AWS – Asia Pacific (Sydney)
• Qlik Cloud – AWS – Asia Pacific (Singapore)
• Qlik Cloud – AWS – Asia Pacific (Mumbai)
• Qlik Cloud – AWS – Europe (Frankfurt)
• Qlik Cloud – AWS – Europe (London)
• Qlik Cloud – AWS – Europe (Ireland)
• Qlik Cloud – AWS – US East (N. Virginia)

What do I need to do to prepare?

Be informed about the upcoming maintenance and alert your userbase if needed. No direct action is required from your end in preparation.

What follow-up actions are required?

None.

When will the maintenance take place?

The following tables include the maintenance start time for each affected region. To reiterate, the Qlik Cloud identity services are affected for 30 minutes, while the Qlik Answers maintenance is planned to last 60 minutes.

Region	Maintenance Start
Asia-Pacific (Tokyo) (ap-ne-1)	Monday 9 March 2026 23:00 JST (Tokyo) UTC: 9/03/26 – 14:00
Asia-Pacific (Sydney) (ap-se-2)	Thursday 12 March 2026 01:00 AEDT (Sydney) UTC: 11/03/26 – 14:00
Europe (Frankfurt) (eu-c-1)	Monday 16 March 2026 21:00 CET (Frankfurt) UTC: 16/03/26 – 20:00
Asia-Pacific (Mumbai) (ap-s-1)	Tuesday 17 March 2026 20:00 IST (Mumbai) UTC: 17/03/26 – 14:30
Europe (Ireland) (eu-w-1)	Wednesday 18 March 2026 21:00 GMT (Ireland) UTC: 18/03/26 - 21:00
Europe (London) (eu-w-2)	Monday 23 March 2026 21:00 GMT (London) UTC: 23/03/26 - 21:00
Asia-Pacific (Singapore) (ap-se-1)	Tuesday 24 March 2026 22:00 SST (Singapore) UTC: 24/03/26 - 14:00
North America (N. Virginia) (us-e-1)	Wednesday 26 March 2026 21:30 EDT (Virginia, US) UTC: 27/03/26 - 01:30

To track further updates during the scheduled Qlik Cloud Maintenance, please visit our Qlik Cloud Status page. This blog post will be updated with additional information where necessary. 

Thank you for choosing Qlik,
Qlik Support