We want to inform you about upcoming weekend maintenance (August 11th, 2023, at 1 pm ET/5 pm GMT to August 14th, 2023 at 1 am ET/5 am GMT.
Please note that during this period, there will be a brief impact on the ability of new customer accounts to access the community support spaces and create cases for critical issues.
Existing Customers Unaffected:
We want to reassure our existing customers that this maintenance will not affect your ability to create cases. You can continue to access our support services without interruption.
Please also be aware that automated emails will be turned off for this period for all customers, so you may not receive automated updates on your cases. Please be patient as our engineers will try to reach out you manually by phone or by their personal email.
Assistance During Maintenance:
If you are a new customer needing urgent support during this maintenance window, please reach out directly to our support team at Support@qlik.com. We understand the importance of addressing critical issues promptly and are here to assist you.
We appreciate your understanding and patience as we work to bring you an even better Qlik experience.