Rest Service deployment throught promotion

[c_mille]

We are trying to upgrade our service Rest in our production environment.

This webservice is working in our DEV environment (same artifact).

The old version of the webservice is working too in our production.

We promoteed the artifact from DEV to PROD, created the task and set the contexts.

But after deploying the service, the "job" starts alone, witout call it, and failed (because we have some parameters in the service).

And after that, the service does not work. And the page "ipserver:8040/services" does not work at all : Erreur d’analyse XML : erreur de syntaxe

Emplacement : http://ipserver:8040/services

Numéro de ligne 1, Colonne 1 :

java.lang.RuntimeException:Child job running failed.

Thanks.

[Anonymous]

This could be due to a number of issues. Have you taken the old version of the web service down before deploying the new version? I presume they are using the same endpoint. That could be a cause.

If that is not it, it is probably better to raise this with support or your CSM and demonstrate your process and what you are seeing. I suspect that this will be something that can be identified pretty quickly with a demonstration.